APA način citiranja (7. izdanje)

Shahriar, M. H., & Ahmed, D. S. (2014). Customer relationship management Mercantile Bank Limited. BRAC University.

Čikaški stil citiranja (17. izdanje)

Shahriar, Md. Hasan, i Dr. Salehuddin Ahmed. Customer Relationship Management Mercantile Bank Limited. BRAC University, 2014.

MLA način citiranja (8. izdanje)

Shahriar, Md. Hasan, i Dr. Salehuddin Ahmed. Customer Relationship Management Mercantile Bank Limited. BRAC University, 2014.