Saha, A., & Datta, S. (2014). Evaluation of customer service quality: A study on Jamuna Bank. BRAC University.
Chicago Style (17. basım) AtıfSaha, Abanti, ve Showvonick Datta. Evaluation of Customer Service Quality: A Study on Jamuna Bank. BRAC University, 2014.
MLA (8th ed.) AtıfSaha, Abanti, ve Showvonick Datta. Evaluation of Customer Service Quality: A Study on Jamuna Bank. BRAC University, 2014.
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