Saha, A. K., & Ghosh, S. K. (2014). Customer satisfaction gap analysis and brand loyalty of prepaid subscribers of Airtel Bangladesh Limited. BRAC University.
Chicago Style (17. basım) AtıfSaha, Anindya Kumar, ve Suntu Kumar Ghosh. Customer Satisfaction Gap Analysis and Brand Loyalty of Prepaid Subscribers of Airtel Bangladesh Limited. BRAC University, 2014.
MLA (8th ed.) AtıfSaha, Anindya Kumar, ve Suntu Kumar Ghosh. Customer Satisfaction Gap Analysis and Brand Loyalty of Prepaid Subscribers of Airtel Bangladesh Limited. BRAC University, 2014.
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