Lua APA (7ú heag.)

Saha, A. K., & Ghosh, S. K. (2014). Customer satisfaction gap analysis and brand loyalty of prepaid subscribers of Airtel Bangladesh Limited. BRAC University.

Lua i Stíl Chicago (17ú heag.)

Saha, Anindya Kumar, agus Suntu Kumar Ghosh. Customer Satisfaction Gap Analysis and Brand Loyalty of Prepaid Subscribers of Airtel Bangladesh Limited. BRAC University, 2014.

Lua MLA (8ú heag.)

Saha, Anindya Kumar, agus Suntu Kumar Ghosh. Customer Satisfaction Gap Analysis and Brand Loyalty of Prepaid Subscribers of Airtel Bangladesh Limited. BRAC University, 2014.

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