Analyzing the behavior of Robi internet (Data) customers

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

ग्रंथसूची विवरण
मुख्य लेखक: Rahman, Masrur
अन्य लेखक: Siddiqi, Dr. Hafiz G. A.
स्वरूप: Internship report
भाषा:English
प्रकाशित: BRAC University 2014
विषय:
ऑनलाइन पहुंच:http://hdl.handle.net/10361/3099
id 10361-3099
record_format dspace
spelling 10361-30992019-09-30T03:32:01Z Analyzing the behavior of Robi internet (Data) customers Rahman, Masrur Siddiqi, Dr. Hafiz G. A. BRAC Business School, BRAC University Business administration Internet This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014. Cataloged from PDF version of Internship report. Includes bibliographical references (page 53). According to a repor t published by Bangladesh Telecommunication Regulatory Commission (BRTC), the number of active mobile phone subscriber reached 113 million at the end of December [3]. According to another report published in a newspaper on April 2013, the number of internet subscribers was 33 million, 95% of which were mobile phone internet users [4]. It has often been said that internet business will emerge as a leading business rather than the voice call and messaging service in the telecommunication industry. This boom can be attributed to the mobile apps (i.e. Viber, WhatsApp) that can be used for free phone calls and messaging using the internet. So, understanding the behavior of the mobile internet customers and customizing the service according to their needs is a challenging job considering the intense competition within the industry. Robi Axiata Limited has around 4.4 million internet subscribers all over Bangladesh [4]. Moreover, it will soon be launching 3G data packs with higher speeds (i.e. 1Mbps to 4Mbps). Therefore, at this point, it is necessary to decode and understand the behavior of Robi Data customers and their usage of Robi data service. The key aim of my research was to look into this matter. In this repor t, I have described the details of the job responsibilities I had during my internship period. This also includes the various tasks that I was assigned and their contribution to Robi Axiata Limited. I have conducted a descriptive research under the topic, „Be havior Analysis of Robi Data Customers‟ in the main body of the repor t. I have analyzed the results and brought to the light the different scopes for improvement in the process. I have divided them into two sections - from the point of view of the job and from my own research. Masrur Rahman B. Business Administration 2014-03-30T07:04:30Z 2014-03-30T07:04:30Z 2014 2014-02-12 Internship report ID 09204105 http://hdl.handle.net/10361/3099 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 56 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Business administration
Internet
spellingShingle Business administration
Internet
Rahman, Masrur
Analyzing the behavior of Robi internet (Data) customers
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.
author2 Siddiqi, Dr. Hafiz G. A.
author_facet Siddiqi, Dr. Hafiz G. A.
Rahman, Masrur
format Internship report
author Rahman, Masrur
author_sort Rahman, Masrur
title Analyzing the behavior of Robi internet (Data) customers
title_short Analyzing the behavior of Robi internet (Data) customers
title_full Analyzing the behavior of Robi internet (Data) customers
title_fullStr Analyzing the behavior of Robi internet (Data) customers
title_full_unstemmed Analyzing the behavior of Robi internet (Data) customers
title_sort analyzing the behavior of robi internet (data) customers
publisher BRAC University
publishDate 2014
url http://hdl.handle.net/10361/3099
work_keys_str_mv AT rahmanmasrur analyzingthebehaviorofrobiinternetdatacustomers
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