Khushbu, T. H., & Haq, M. (2014). People quality management of inbound contact center of GrameenPhone Ltd. BRAC University.
Chicago Style (17. basım) AtıfKhushbu, Tanzila Hashem, ve Mahmudul Haq. People Quality Management of Inbound Contact Center of GrameenPhone Ltd. BRAC University, 2014.
MLA (8th ed.) AtıfKhushbu, Tanzila Hashem, ve Mahmudul Haq. People Quality Management of Inbound Contact Center of GrameenPhone Ltd. BRAC University, 2014.
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