Khushbu, T. H., & Haq, M. (2014). People quality management of inbound contact center of GrameenPhone Ltd. BRAC University.
Chicago-viite (17. p.)Khushbu, Tanzila Hashem, ja Mahmudul Haq. People Quality Management of Inbound Contact Center of GrameenPhone Ltd. BRAC University, 2014.
MLA-viite (8. p.)Khushbu, Tanzila Hashem, ja Mahmudul Haq. People Quality Management of Inbound Contact Center of GrameenPhone Ltd. BRAC University, 2014.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.