Khushbu, T. H., & Haq, M. (2014). People quality management of inbound contact center of GrameenPhone Ltd. BRAC University.
Citace podle Chicago (17th ed.)Khushbu, Tanzila Hashem, a Mahmudul Haq. People Quality Management of Inbound Contact Center of GrameenPhone Ltd. BRAC University, 2014.
Citace podle MLA (8th ed.)Khushbu, Tanzila Hashem, a Mahmudul Haq. People Quality Management of Inbound Contact Center of GrameenPhone Ltd. BRAC University, 2014.
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