Customer satisfaction of Jamuna Bank Limited
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.
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| Format: | Internship report |
| Jezik: | English |
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BRAC University
2014
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| Online dostop: | http://hdl.handle.net/10361/3024 |
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10361-30242019-09-30T03:37:43Z Customer satisfaction of Jamuna Bank Limited Mahmud, Rifat Al Mursalin, Md. Jabir Al BRAC Business School, BRAC University Business administration Islamic banking Retail banking Corporate banking This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014. Cataloged from PDF version of Internship report. Includes bibliographical references (page 48). This report was specially made to examine the “Customer Satisfaction atJamuna Bank Limited”, Dholaikhal Branch, focusing on the customer satisfaction. An attempt to familiarize service functions of Jamuna Bank Ltd. It is an aim to draw up strategic and effective practices of all functions by identifying the strength and weaknesses of Jamuna Bank Limited. This report focuses three months working experience at Dholaikhal Branch of Jamuna Bank Ltd. As a part of satisfying their objectives through their customer Jamuna Bank Ltd. offers the following accounts: Current Deposits, Savings Bank Deposits, Fixed Deposits, Short Term Deposits, Monthly Term Deposits, Any other deposits as may be approved/ advised by Head Office. Jamuna Bank Limited has a reputation as a partner for growth. Transparent and quick decision making, efficient team of performance, satisfied customers, online banking, effective internal control, diversification of investments etc. are the major strengths of JBL. Jamuna Bank limited has provided its Banking service with a top leadership and management position. After doing this intern report I have found that most of the customers of Jamuna Bank Limited have positive satisfaction towards its service quality. Thus, it is expected that the service quality of Jamuna Bank Limited will be increased day by day and it will achieve more popularity among the people in future. Rifat Al Mahmud B. Business Administration 2014-03-13T05:23:33Z 2014-03-13T05:23:33Z 2014 2014-03-10 Internship report ID 09304088 http://hdl.handle.net/10361/3024 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 60 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Business administration Islamic banking Retail banking Corporate banking |
| spellingShingle |
Business administration Islamic banking Retail banking Corporate banking Mahmud, Rifat Al Customer satisfaction of Jamuna Bank Limited |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014. |
| author2 |
Mursalin, Md. Jabir Al |
| author_facet |
Mursalin, Md. Jabir Al Mahmud, Rifat Al |
| format |
Internship report |
| author |
Mahmud, Rifat Al |
| author_sort |
Mahmud, Rifat Al |
| title |
Customer satisfaction of Jamuna Bank Limited |
| title_short |
Customer satisfaction of Jamuna Bank Limited |
| title_full |
Customer satisfaction of Jamuna Bank Limited |
| title_fullStr |
Customer satisfaction of Jamuna Bank Limited |
| title_full_unstemmed |
Customer satisfaction of Jamuna Bank Limited |
| title_sort |
customer satisfaction of jamuna bank limited |
| publisher |
BRAC University |
| publishDate |
2014 |
| url |
http://hdl.handle.net/10361/3024 |
| work_keys_str_mv |
AT mahmudrifatal customersatisfactionofjamunabanklimited |
| _version_ |
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