Rahmatullah, R., & Ghosh, S. K. (2014). Standard operation procedure of Call Quality Analyst (CQA) team ServicEngine Ltd. BRAC University.
Citazione stile Chigago Style (17a edizione)Rahmatullah, Rifat, e Suntu Kumar Ghosh. Standard Operation Procedure of Call Quality Analyst (CQA) Team ServicEngine Ltd. BRAC University, 2014.
Citatione MLA (8a ed.)Rahmatullah, Rifat, e Suntu Kumar Ghosh. Standard Operation Procedure of Call Quality Analyst (CQA) Team ServicEngine Ltd. BRAC University, 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.