Rahmatullah, R., & Ghosh, S. K. (2014). Standard operation procedure of Call Quality Analyst (CQA) team ServicEngine Ltd. BRAC University.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रRahmatullah, Rifat, और Suntu Kumar Ghosh. Standard Operation Procedure of Call Quality Analyst (CQA) Team ServicEngine Ltd. BRAC University, 2014.
एमएलए (8वां संस्करण) प्रशस्ति पत्रRahmatullah, Rifat, और Suntu Kumar Ghosh. Standard Operation Procedure of Call Quality Analyst (CQA) Team ServicEngine Ltd. BRAC University, 2014.
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