Rahmatullah, R., & Ghosh, S. K. (2014). Standard operation procedure of Call Quality Analyst (CQA) team ServicEngine Ltd. BRAC University.
Chicago Style aipamenaRahmatullah, Rifat, and Suntu Kumar Ghosh. Standard Operation Procedure of Call Quality Analyst (CQA) Team ServicEngine Ltd. BRAC University, 2014.
MLA aipamenaRahmatullah, Rifat, and Suntu Kumar Ghosh. Standard Operation Procedure of Call Quality Analyst (CQA) Team ServicEngine Ltd. BRAC University, 2014.
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