Survey on customer satisfaction regarding the quality of service provided by foreign trade department of Dutch-Bangla Bank Limited

Survey on customer satisfaction regarding the quality of service provided by foreign trade department of Dutch-Bangla Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2013.

Bibliografiske detaljer
Hovedforfatter:	Rahim, Rezwanur
Andre forfattere:	Datta, Showvonick
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2014
Fag:	Business administration
Online adgang:	http://hdl.handle.net/10361/2839

Lignende værker

Foreign trade operation of Dutch Bangla Bank Ltd.
af: Rahman, S.M Arifur
Udgivet: (2014)

Customer satisfaction regarding the service quality of the foreign exchange department of Mercantile Bank Limited, Mirpur Branch
af: Siddika, Ayesha
Udgivet: (2014)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, DBBL
af: Neogi, Protik
Udgivet: (2017)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
af: Tanny, Anisha
Udgivet: (2019)

Customers’ satisfaction level: a study on Dutch-Bangla Bank Limited, Uttara branch
af: Tabassum, Tanjila
Udgivet: (2013)

An evaluation of the point of sale services provided by Dutch-Bangla Bank Limited
af: Imtiaz, Md. Khalek
Udgivet: (2018)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Satisfaction of GP employees in GPHouse regarding transport services provided by Grameenphone
af: Plabon, Minhaz Ali Khan
Udgivet: (2013)

Customer satisfaction on client service Department of Asiatic EXP
af: Shiraj, Md. Sakif
Udgivet: (2017)

Customer satisfaction of the foreign exchange department Prime Bank Limited, Mouchak Branch
af: Tabassum, Anika
Udgivet: (2013)

Customer’s satisfaction on service quality of Prime Bank Limited
af: Afroz, Rumana
Udgivet: (2014)

Performance evaluation of Dutch Bangla Bank Limited
af: Eiti, Afroza Sifat
Udgivet: (2016)

Foreign Exchange Intervention and the Dutch Disease /
af: Faltermeier, Julia
Udgivet: (2017)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
af: Chowdhury, Farzana
Udgivet: (2011)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
af: Akhtar, Jasmin
Udgivet: (2013)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Dealer/ customer satisfaction survey-CEAT Bangladesh Ltd.
af: Upoma, Raihana Azim
Udgivet: (2014)

Financial performance analysis of Dutch-Bangla Bank Limited
af: Islam, Lamia
Udgivet: (2018)

Financial performance analysis of Dutch-Bangla Bank Limited
af: Hossain, Mohammad Samman
Udgivet: (2023)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
af: Osman, Jaki
Udgivet: (2016)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
af: Nuzhat, Ramisa
Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Marketing activities and customer satisfaction survey of Holcim (Bangladesh) Ltd.
af: Khan, A.U.M.Golam Raihan
Udgivet: (2010)

Difference between Islamic & conventional banking sector in Bangladesh with regard to customer satisfaction
af: Sorower, Rabeya Beanta
Udgivet: (2016)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

Dutch-Bangla Bank Limited MarketLine Company Profile

Training of foreign trade department employees in Trust Bank
af: Sadique, Safkat
Udgivet: (2021)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

Customer satisfaction of OPD patients from Oncology Department of United Hospital
af: Haque, Nafia
Udgivet: (2022)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
af: Dhar, Showmik
Udgivet: (2018)

Customer satisfaction survey at retail banking division of BRAC Bank Ltd
af: Suva, Shankha Nil Dey
Udgivet: (2014)

Regarding providing boundary line location of land
af: BUCG-ABC Joint Venture (BUCG-ABC JV)
Udgivet: (2023)

Customers satisfaction of Daraz Bangladesh
af: Jahan, Nusrat
Udgivet: (2024)

Customer satisfaction of Pickaboo.com
af: Faiza, Fahmida
Udgivet: (2017)

Customer satisfaction to Expressions Limited
af: Mahmud, Md. Riaz
Udgivet: (2020)