A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

ग्रंथसूची विवरण
मुख्य लेखक:	Hossain, Sheneen
अन्य लेखक:	Akter, Tania
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2024
विषय:	Customer experience Automation Personalization CRM softwares Digital transformation. Customer experience management.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/24388

समान संसाधन

Customer experience of Berger Paints Bangladesh Limited
द्वारा: Sarkar, Mousumi
प्रकाशित: (2023)

Factors effecting customer experience towards E-VALY Bangladesh
द्वारा: Suchona, Nafiza Ahmed
प्रकाशित: (2024)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
द्वारा: Faruque, Mohammad Nizam Uddin
प्रकाशित: (2022)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
द्वारा: Tasnim, Maherin
प्रकाशित: (2024)

Implementing automation in customers' journey and obstacles to overcome for GoZayaan
द्वारा: Rahman, Ashfaqur
प्रकाशित: (2024)

Customer relationship management: a case study on Mother Horlicks
द्वारा: Rahman, Azizur
प्रकाशित: (2017)

Customer experience analysis and social media marketing. A case study and a thorough analysis on Creativo
द्वारा: Sorwar, Wahid
प्रकाशित: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
द्वारा: Alamgir, Rezwana
प्रकाशित: (2023)

Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
द्वारा: Barua, Dipro
प्रकाशित: (2023)

A profound learning experience at The Daily Star
द्वारा: Tasnim, Farhana
प्रकाशित: (2024)

An overview of retail analysis and planning of Yellow by Beximco Limited
द्वारा: Chowdhury, M. D. Tahmeed
प्रकाशित: (2024)

Integration of digital loyalty program for hospitality industry
द्वारा: Sakib, Nazmus
प्रकाशित: (2024)

A report based on internship experience at OVLEA Digital
द्वारा: Anusha, Samia Khan
प्रकाशित: (2024)

Factors effecting customer experience of Daraz Bangladesh
द्वारा: Tahsin, Tasmia
प्रकाशित: (2018)

Internship experience at The Daily Sun
द्वारा: Anita, Mahin Rahman
प्रकाशित: (2018)

Curious learner: a generative neuro-symbolic approach for function execution & illustration using natural language
द्वारा: Joaa, A.F.M. Mohimenul
प्रकाशित: (2024)

Feature wrting experience in New Age
द्वारा: Akter, Shaima
प्रकाशित: (2018)

My internship experience at Asian Television
द्वारा: Jhara, Salsabil Haque
प्रकाशित: (2018)

Editing: my internship experience at The Financial Express
द्वारा: Rahman, Banojir
प्रकाशित: (2017)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
द्वारा: Debi, Debosmita Roy
प्रकाशित: (2024)

GoZayaan and its journey to normalizing post-pandemic travelling
द्वारा: Sweety, Sahida Akter
प्रकाशित: (2024)

GoZayaan’s change in organizing itinerary of Bangladesh’s travel industry
द्वारा: Hossain, Tazrin
प्रकाशित: (2024)

Report on the Internship Program at NEWS24
द्वारा: Sharmin, Sanjida
प्रकाशित: (2024)

Microsoft Dynamics CRM 2011 step by step /
द्वारा: Snyder, Mike
प्रकाशित: (2012)

Internship experience as a copywriter at Paper Rhyme Advertising Limited
द्वारा: Poonam, Mashiyat Lamisa
प्रकाशित: (2024)

Internship experience as a copywriter at Paper Rhyme Advertising Limited
द्वारा: Saptarshi, Wara Mahinoor
प्रकाशित: (2024)

Internship experience as a copywriter at Paper Rhyme Advertising Limited
द्वारा: Khondokar, Amrin
प्रकाशित: (2024)

Internship experience at magazine desk of Daily Sun
द्वारा: Refath, Md. Ashrafuzzaman
प्रकाशित: (2021)

Internship experience at Paper Rhyme Advertising Limited
द्वारा: Noshin, Fabiha
प्रकाशित: (2021)

How Covid-19 Has impacted the employees of restaurant industry
द्वारा: moon, Shafaet ara
प्रकाशित: (2024)

eCRM and eCRM practices in GrameenPhone and its impact
द्वारा: Rahman, Md. Saifur
प्रकाशित: (2011)

Internship experience as a newsroom editor from international desk of SATV
द्वारा: Shariar, Mahir
प्रकाशित: (2021)

Network infrastructure maintenance and troubleshooting at Paradise Technologies Limited
द्वारा: Oyan, Sakib Hassan
प्रकाशित: (2024)

Life and academic experiences of Afghan female students in two universities in Bangladesh
द्वारा: Mohammadi, Nowrooz Ali
प्रकाशित: (2024)

As GoZayaan rises towards South Asian expansion, the future of travel begins
द्वारा: Tu-Noor, Fateha
प्रकाशित: (2023)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
द्वारा: Ahmed, Al Wakill
प्रकाशित: (2023)

Techniques for nuclear and particle physics experiments : a how-to approach /
द्वारा: Leo, William R., 1948-
प्रकाशित: (1987)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
द्वारा: Islam, Sanjida
प्रकाशित: (2016)

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
द्वारा: Elora, Mashiat Hasan
प्रकाशित: (2024)

A practical guide to data analysis for physical science students /
द्वारा: Lyons, Louis
प्रकाशित: (1991)