The role of client service officers at Brand Practitioners Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, 2024.

מידע ביבליוגרפי
מחבר ראשי: Raisa, Khadiza Al Tahira Chowdhury
מחברים אחרים: Rahman, Syed Mahbubur
פורמט: Internship report
שפה:English
יצא לאור: Brac University 2024
נושאים:
גישה מקוונת:http://hdl.handle.net/10361/24368
id 10361-24368
record_format dspace
spelling 10361-243682024-10-22T21:00:59Z The role of client service officers at Brand Practitioners Bangladesh Raisa, Khadiza Al Tahira Chowdhury Rahman, Syed Mahbubur Brac Business School, Brac University Brand Practitioners Bangladesh Brand marketing Branding agency Customer engagement Practitioners Academy Content making Customer services--Marketing. Customer relations--Marketing. This internship report is submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, 2024. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 32). This executive summary encapsulates the impactful experience as a Relationship Officer at Brand Practitioners Bangladesh and provided a comprehensive understanding of the role of Relationship Officer within a leading media and branding agency. The primary focus was on cultivating strong client relationships to ensure their satisfaction and throughout their engagement with the agency. The core responsibility revolved around building and maintaining robust client relationships. Active collaboration with the team was integral in creating proposals and contracts aligning with client objectives. This aspect emphasized the importance of teamwork in delivering customized solutions to meet client needs. From this role I learned negotiating terms and pricing when necessary and showcasing the proactive approach in securing mutually beneficial agreements, essential for long term client satisfaction. Also, a significant part of the internship included identifying and approaching clients to generate new business. This approach contributed to the agency's growth and expansion. Solving their issues and give the client to enjoy positive experience. This internship involved bilingual content creation in both Bangla and English for product and services. Which showcased versatility in communication skills. And I ensured my active participation in Practitioners Academy. All these valuable insights gained during the internship and suggests potential area for improvement. Also, this report emphasizes learning about client relationship management, continuous professional development, and searching for new innovative approaches for increasing business development and unique content making. Khadiza Al Tahira Chowdhury Raisa M. Business Administration 2024-10-22T04:59:54Z 2024-10-22T04:59:54Z ©2024 2024-05 Internship report ID 21264030 http://hdl.handle.net/10361/24368 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 38 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Brand Practitioners Bangladesh
Brand marketing
Branding agency
Customer engagement
Practitioners Academy
Content making
Customer services--Marketing.
Customer relations--Marketing.
spellingShingle Brand Practitioners Bangladesh
Brand marketing
Branding agency
Customer engagement
Practitioners Academy
Content making
Customer services--Marketing.
Customer relations--Marketing.
Raisa, Khadiza Al Tahira Chowdhury
The role of client service officers at Brand Practitioners Bangladesh
description This internship report is submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, 2024.
author2 Rahman, Syed Mahbubur
author_facet Rahman, Syed Mahbubur
Raisa, Khadiza Al Tahira Chowdhury
format Internship report
author Raisa, Khadiza Al Tahira Chowdhury
author_sort Raisa, Khadiza Al Tahira Chowdhury
title The role of client service officers at Brand Practitioners Bangladesh
title_short The role of client service officers at Brand Practitioners Bangladesh
title_full The role of client service officers at Brand Practitioners Bangladesh
title_fullStr The role of client service officers at Brand Practitioners Bangladesh
title_full_unstemmed The role of client service officers at Brand Practitioners Bangladesh
title_sort role of client service officers at brand practitioners bangladesh
publisher Brac University
publishDate 2024
url http://hdl.handle.net/10361/24368
work_keys_str_mv AT raisakhadizaaltahirachowdhury theroleofclientserviceofficersatbrandpractitionersbangladesh
AT raisakhadizaaltahirachowdhury roleofclientserviceofficersatbrandpractitionersbangladesh
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