The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

書誌詳細
第一著者:	khan, Shadman Zuhair
その他の著者:	Ahmed, Md. Shamim
フォーマット:	Internship report
言語:	English
出版事項:	Brac University 2024
主題:	Digital services ASTHA app Customer satisfaction BRAC Bank Limited (BBL) Customer relations > Banking. Banks and banking > Bangladesh. Consumer satisfaction.
オンライン･アクセス:	http://hdl.handle.net/10361/24356

類似資料

Impact of digitalization of service request (information update) for customer satisfaction
著者:: Nova, Sanjana Azad
出版事項: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
著者:: Islam, Md. Aminul
出版事項: (2019)

General banking and digitalization through the lenses of customer
著者:: Tasnuva, Rudainah
出版事項: (2024)

Customer satisfaction on customer services of UCB Bank
著者:: Afroz, Ridita
出版事項: (2023)

Customer satisfaction on services of Sonali bank Limited
著者:: Akib, Ahanak
出版事項: (2022)

Identifying customer satisfaction level of BRAC Bank general banking activities
著者:: Mahnaz, Samanta
出版事項: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
著者:: Sumaya, Ayesha
出版事項: (2019)

General banking and customer satisfaction of Bank Asia Limited
著者:: Raihan, Sabbir
出版事項: (2023)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
著者:: Osman, Jaki
出版事項: (2016)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
著者:: Anima, Maisha Ibnath
出版事項: (2020)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
著者:: Saad, Kazi Newaz Alam
出版事項: (2019)

Customer service and satisfaction of Janata Bank
著者:: Nayeem, Jannatul
出版事項: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
著者:: Biswas, Soumithra
出版事項: (2023)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
著者:: Ahmed, Ishtiaque
出版事項: (2019)

Customer satisfaction of UCBL
著者:: Maksud, Aquib
出版事項: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
著者:: Fardous, Farhin
出版事項: (2021)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
著者:: Naim, Rabiul Islam
出版事項: (2021)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
著者:: Naureen, Sabah
出版事項: (2021)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
著者:: Alam, Farzana
出版事項: (2022)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
著者:: Fariha, Lamia Jannat
出版事項: (2023)

Customer relationship with general banking of Al Arafah Islami Bank
著者:: Mim, Ummay Sauda Alam
出版事項: (2021)

Customer satisfaction and general operations of Rupali Bank
著者:: Tripti, Ayesha Ferdousi
出版事項: (2017)

Customer satisfaction on general banking of Mercantile Bank Limited
著者:: Faizah, Humayra
出版事項: (2017)

Analysis on retail banking and customer satisfaction of One Bank
著者:: Rahman, MD. Mahbubur
出版事項: (2017)

Customer satisfaction of The City Bank Limited
著者:: Tanzim, Kishwar Kaniz
出版事項: (2019)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
著者:: Saha, Samit
出版事項: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
著者:: Rashid, Kamrun Nahar
出版事項: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
著者:: Islam, Md. Shajidul
出版事項: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
著者:: Humaira, Nowrin
出版事項: (2024)

Customer satisfaction on customer service of IFIC Bank limited
著者:: Mondal, Tanushree
出版事項: (2021)

Customer satisfaction level of Standard Bank Limited
著者:: Anjum, Sabab Al
出版事項: (2018)

Customer satisfaction of Standard Bank Ltd.
著者:: Zaman, Tazrin
出版事項: (2017)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
著者:: Basir, Abdus Samiul
出版事項: (2024)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
著者:: Chowdhury, Mysha
出版事項: (2017)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
著者:: Suzana, Sazia Afrin
出版事項: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
著者:: Kabir, Md. Rezwanul
出版事項: (2020)

Customer satisfaction of Standard Chartered Bank compared to other banks
著者:: Jarin, Shams
出版事項: (2017)

Customer service and satisfaction of Agrani Bank Limited
著者:: Afroz, Sadia
出版事項: (2018)

Customer service and satisfaction analysis at Prime Bank Ltd.
著者:: Jihan, Jaky All Naiem
出版事項: (2024)

Customer satisfaction in public banks: a study on Janata Bank Limited
著者:: Ershad, Shah Zafar
出版事項: (2017)