Analyzing the factors that influence customer service quality in IFIC Bank PLC

Analyzing the factors that influence customer service quality in IFIC Bank PLC

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

ग्रंथसूची विवरण
मुख्य लेखक:	Humaira, Nowrin
अन्य लेखक:	Khan, Tanzin
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2024
विषय:	Service quality Customer satisfaction General banking system Trade service center Banks and banking > Bangladesh. Consumer satisfaction.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/24310

समान संसाधन

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प्रकाशित: (2021)

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Customer satisfaction on services of Sonali bank Limited
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प्रकाशित: (2022)

E-banking services and customer behavior analysis of Agrani Bank Limited
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Customer service and satisfaction of Janata Bank
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Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
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Measuring customer satisfaction on the services of HSBC during Covid-19
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Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
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Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
द्वारा: Nuzhat, Ramisa
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Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
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The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
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Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
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Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
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Measuring the level of customer satisfaction on ATM services of ADC center, The City Bank Limited
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प्रकाशित: (2016)

General banking and customer satisfaction of Bank Asia Limited
द्वारा: Raihan, Sabbir
प्रकाशित: (2023)

Customer service and satisfaction of Agrani Bank Limited
द्वारा: Afroz, Sadia
प्रकाशित: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
द्वारा: Rashid, Kamrun Nahar
प्रकाशित: (2019)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
द्वारा: Saad, Kazi Newaz Alam
प्रकाशित: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
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Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
द्वारा: Anima, Maisha Ibnath
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द्वारा: Maksud, Aquib
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Factors influencing customer satisfaction in Grameenphone
द्वारा: Deepta, Aqib Wassy
प्रकाशित: (2019)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
द्वारा: Shafin, Md. Shahriar Kabir
प्रकाशित: (2024)

Analyzing the customer service experience for mobile banking users of The City Bank Limited
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Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
द्वारा: Naim, Rabiul Islam
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Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
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Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
द्वारा: Bhattacharjee, Mukti
प्रकाशित: (2017)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
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Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
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Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
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Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
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Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
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Stop selling, start partnering : the new thinking about finding and keeping customers /
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प्रकाशित: (1994)

Customer satisfaction of The City Bank Limited
द्वारा: Tanzim, Kishwar Kaniz
प्रकाशित: (2019)