Jisan, I. S., & Hafiz, N. (2024). Applying SERVQUAL model to measure online customer satisfaction in online healthcare services. Brac University.
Citação norma ChicagoJisan, Irwan Shariar, and Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in Online Healthcare Services. Brac University, 2024.
Citação norma MLAJisan, Irwan Shariar, and Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in Online Healthcare Services. Brac University, 2024.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.