Jisan, I. S., & Hafiz, N. (2024). Applying SERVQUAL model to measure online customer satisfaction in online healthcare services. Brac University.
Čikaški stil citiranja (17. izdanje)Jisan, Irwan Shariar, i Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in Online Healthcare Services. Brac University, 2024.
MLA način citiranja (8. izdanje)Jisan, Irwan Shariar, i Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in Online Healthcare Services. Brac University, 2024.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.