MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Dades bibliogràfiques
Autor principal: Ansar, Tazrian Binte
Altres autors: Akhtar, Afsana
Format: Internship report
Idioma:English
Publicat: Brac University 2024
Matèries:
Accés en línia:http://hdl.handle.net/10361/24118
id 10361-24118
record_format dspace
spelling 10361-241182024-09-18T21:02:10Z MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash Ansar, Tazrian Binte Akhtar, Afsana Brac Business School, Brac University MFS Mobile financial services bKash Limited Cashless economy Mobile banking Transaction systems (Computer systems)--Economic aspects--Bangladesh. Technological innovations--Economic aspects. Electronic funds transfers--Bangladesh. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 74). Given my unique opportunity to work at bKash as an intern, I was able to gain valuable insight about the operations and motives of an MFS that has changed the course of financial inclusion in Bangladesh. Despite many people still remaining unbanked, the company is optimistic that too shall shift dramatically by the end of this decade. During my tenure, I have had the opportunity to work with information and data about the inner workings of a company, notably one as distinguished as bKash. It is an experience akin to observing a living, breathing thing under much scrutiny. This deep dive into a numerical dissection of an organization motivated me to do further research into topics that give insight about the path ahead for mobile financial services into the future. bKash must adapt to threats, and capitalize on any opportunities presented from said threats, similar to any dynamic being. The next logical step would be to transition towards a cashless society, with electronic payments getting priority. Compounded by the fact that the government is also interested in such an overarching goal, it increases the likelihood that the market leader of MFS can leave yet another mark in shaping the nation’s perception of how payments ought to be made. With a rough conceptual map from my internship experience to guide my survey and secondary research, I had done my utmost to ask imploring questions from respondents, as well as seek inspiration from more successful, and more importantly senior MFSs in the field, beyond Bangladesh. Alongside this, studying the current competition’s strong points would be used to supplement this inquiry, and help provide suggestions for immediate actionable changes. Hence, this paper is primarily concerned with assessing the current readiness of people to adopt digital payments, and analyzing how other MFSs successful in this have already convinced its customers to do so. Tazrian Binte Ansar B. Business Administration 2024-09-18T06:03:47Z 2024-09-18T06:03:47Z ©2024 2024-04 Internship report ID 21104025 http://hdl.handle.net/10361/24118 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 83 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic MFS
Mobile financial services
bKash Limited
Cashless economy
Mobile banking
Transaction systems (Computer systems)--Economic aspects--Bangladesh.
Technological innovations--Economic aspects.
Electronic funds transfers--Bangladesh.
spellingShingle MFS
Mobile financial services
bKash Limited
Cashless economy
Mobile banking
Transaction systems (Computer systems)--Economic aspects--Bangladesh.
Technological innovations--Economic aspects.
Electronic funds transfers--Bangladesh.
Ansar, Tazrian Binte
MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.
author2 Akhtar, Afsana
author_facet Akhtar, Afsana
Ansar, Tazrian Binte
format Internship report
author Ansar, Tazrian Binte
author_sort Ansar, Tazrian Binte
title MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
title_short MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
title_full MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
title_fullStr MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
title_full_unstemmed MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
title_sort mfs the missing puzzle piece to cashless bangladesh? - a report on bkash
publisher Brac University
publishDate 2024
url http://hdl.handle.net/10361/24118
work_keys_str_mv AT ansartazrianbinte mfsthemissingpuzzlepiecetocashlessbangladeshareportonbkash
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