Factors affecting user experience in integrated app services: a study on VU Mobile

Factors affecting user experience in integrated app services: a study on VU Mobile

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Bibliographic Details
Main Author:	Zahan, Taa-Seen
Other Authors:	Arif, H M
Format:	Internship report
Language:	English
Published:	Brac University 2024
Subjects:	VU Mobile App-based service Integrated app services App-in-app services Customer experience Customer satisfaction Application software > Mobile communication systems. Consumer satisfaction > Telecommunication. Mobile communication systems > User-centered system design.
Online Access:	http://hdl.handle.net/10361/24104

Similar Items

Exploratory data analysis and success prediction of Google Play Store apps
by: Mueez, Abdul, et al.
Published: (2019)

Analyzing the consumers’ increasing usage of Internet to make calls through Mobile Apps over Voice (Minutes) in Bangladesh
by: Haque, Mohammad Shad
Published: (2020)

A study on fantasy game app acceptance of the young generation in Bangladesh
by: Islam, Yasin
Published: (2024)

Mobile financial service of bKash with app
by: Shabuj, Md. Shariful Alam
Published: (2022)

Report on determinants for the services of Pathao Ltd.
by: Biswas, Chandralekha
Published: (2024)

An approach to detect smartphone addiction through activity recognition and app usage behaviour
by: Uz Zaman, Nur, et al.
Published: (2023)

Digital convenience: exploring the factors in determining the satisfaction of consumers in using Pathao service
by: Tasnim, Anika
Published: (2024)

Internship at Professional Associates Ltd.
by: Zia, Towsif Tazwar
Published: (2023)

Learning a language through mobile apps in Bangladeshi context
by: Zohora, Fatema Tuj
Published: (2021)

Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda
by: Sharika, Nishat Tasnim
Published: (2024)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
by: khan, Shadman Zuhair
Published: (2024)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
by: Basir, Abdus Samiul
Published: (2024)

The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
by: Al Muhit, Abdullah
Published: (2024)

Improving bill payment experience through bKash
by: Ghosh, Shuvashis
Published: (2023)

Social impact of app-based service: a study based on URAL EMS
by: Ahmed, Ishtiaque
Published: (2019)

Nutrition system – a mobile application for pregnant woman
by: Anam, Md Toriqul
Published: (2018)

CHAAR: location based product offer advertisement app
by: Sunnat, S. M. Mohi-Us
Published: (2016)

Rise of App based home-made food business in Dhaka city: A case study on DeliBee.
by: Sarker, Niloy
Published: (2021)

Analyzing intermediaries that determines purchase behavior of iPad users for digital products within iPadOS applications: consumer study for Lettre.app
by: Ahmed, Saif
Published: (2024)

The manual of an internal app and its uses
by: Nandini, Nikita
Published: (2016)

An overview of sales procedure and service development of Arraivo
by: Hasan, Md. Amit
Published: (2021)

Pathao ride share making Dhaka City people’s life easier
by: Rahman, Bantee
Published: (2022)

The importance of celebrity endorsement & artist management for a music app to increase brand value in Bangladesh
by: Arefin, Syed Shamsul
Published: (2018)

Project Management Software - A Project by United Commercial Bank Ltd.
by: Ahmed, Fahim
Published: (2022)

Analyzing the customer service experience for mobile banking users of The City Bank Limited
by: Ahmed, Ashfaque
Published: (2024)

Analyzing the customer’s perception about the service quality of customer service team of bKash
by: Alam, Tasnova
Published: (2018)

Popularity and effectiveness of smartphones in English language learning: perceptions of undergraduate students and their teachers
by: Rahman, Shejuti
Published: (2019)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
by: Momen, MD Moksudul
Published: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
by: Humaira, Nowrin
Published: (2024)

Factors affecting consumers buying confectionery products (Chocolate)
by: Evan, Ar-Rafi Ahmed
Published: (2019)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
by: Saha, Samit
Published: (2024)

Electronic voting system based on blockchain
by: Ahmed, Tanvir
Published: (2023)

Consumer perception for enhancing the adoption of Karobar App in Bangladesh
by: Sah, Payal Kumari
Published: (2024)

Agile project management at CHEQ Lifestyle Technology, Inc
by: Sah, Kumod Kumar
Published: (2023)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
by: Tarif, Moin Sallee Uddin
Published: (2024)

Stop selling, start partnering : the new thinking about finding and keeping customers /
by: Wilson, Larry, 1930-
Published: (1994)

Internship as a software Engineer- Banking app
by: Mehjabin, Sanjana
Published: (2024)

Customer satisfaction on service quality of EXIM Bank
by: Silma, Nowshin Subah
Published: (2024)

Mobile financial services and impact of Covid-19 on its growth: in context of Bangladesh
by: Khan, Sarah Nuzhat
Published: (2022)

Preliminary design concept for startups: minimum viable user experience
by: Haque, Tanzimul, et al.
Published: (2023)