Factors affecting user experience in integrated app services: a study on VU Mobile

Factors affecting user experience in integrated app services: a study on VU Mobile

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Bibliografiske detaljer
Hovedforfatter:	Zahan, Taa-Seen
Andre forfattere:	Arif, H M
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	VU Mobile App-based service Integrated app services App-in-app services Customer experience Customer satisfaction Application software > Mobile communication systems. Consumer satisfaction > Telecommunication. Mobile communication systems > User-centered system design.
Online adgang:	http://hdl.handle.net/10361/24104

Lignende værker

Exploratory data analysis and success prediction of Google Play Store apps
af: Mueez, Abdul, et al.
Udgivet: (2019)

Analyzing the consumers’ increasing usage of Internet to make calls through Mobile Apps over Voice (Minutes) in Bangladesh
af: Haque, Mohammad Shad
Udgivet: (2020)

A study on fantasy game app acceptance of the young generation in Bangladesh
af: Islam, Yasin
Udgivet: (2024)

Mobile financial service of bKash with app
af: Shabuj, Md. Shariful Alam
Udgivet: (2022)

Report on determinants for the services of Pathao Ltd.
af: Biswas, Chandralekha
Udgivet: (2024)

An approach to detect smartphone addiction through activity recognition and app usage behaviour
af: Uz Zaman, Nur, et al.
Udgivet: (2023)

Digital convenience: exploring the factors in determining the satisfaction of consumers in using Pathao service
af: Tasnim, Anika
Udgivet: (2024)

Internship at Professional Associates Ltd.
af: Zia, Towsif Tazwar
Udgivet: (2023)

Learning a language through mobile apps in Bangladeshi context
af: Zohora, Fatema Tuj
Udgivet: (2021)

Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda
af: Sharika, Nishat Tasnim
Udgivet: (2024)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
af: khan, Shadman Zuhair
Udgivet: (2024)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
af: Basir, Abdus Samiul
Udgivet: (2024)

The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
af: Al Muhit, Abdullah
Udgivet: (2024)

Improving bill payment experience through bKash
af: Ghosh, Shuvashis
Udgivet: (2023)

Social impact of app-based service: a study based on URAL EMS
af: Ahmed, Ishtiaque
Udgivet: (2019)

Nutrition system – a mobile application for pregnant woman
af: Anam, Md Toriqul
Udgivet: (2018)

CHAAR: location based product offer advertisement app
af: Sunnat, S. M. Mohi-Us
Udgivet: (2016)

Rise of App based home-made food business in Dhaka city: A case study on DeliBee.
af: Sarker, Niloy
Udgivet: (2021)

Analyzing intermediaries that determines purchase behavior of iPad users for digital products within iPadOS applications: consumer study for Lettre.app
af: Ahmed, Saif
Udgivet: (2024)

The manual of an internal app and its uses
af: Nandini, Nikita
Udgivet: (2016)

An overview of sales procedure and service development of Arraivo
af: Hasan, Md. Amit
Udgivet: (2021)

Pathao ride share making Dhaka City people’s life easier
af: Rahman, Bantee
Udgivet: (2022)

The importance of celebrity endorsement & artist management for a music app to increase brand value in Bangladesh
af: Arefin, Syed Shamsul
Udgivet: (2018)

Project Management Software - A Project by United Commercial Bank Ltd.
af: Ahmed, Fahim
Udgivet: (2022)

Analyzing the customer service experience for mobile banking users of The City Bank Limited
af: Ahmed, Ashfaque
Udgivet: (2024)

Analyzing the customer’s perception about the service quality of customer service team of bKash
af: Alam, Tasnova
Udgivet: (2018)

Popularity and effectiveness of smartphones in English language learning: perceptions of undergraduate students and their teachers
af: Rahman, Shejuti
Udgivet: (2019)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
af: Momen, MD Moksudul
Udgivet: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Factors affecting consumers buying confectionery products (Chocolate)
af: Evan, Ar-Rafi Ahmed
Udgivet: (2019)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
af: Saha, Samit
Udgivet: (2024)

Electronic voting system based on blockchain
af: Ahmed, Tanvir
Udgivet: (2023)

Consumer perception for enhancing the adoption of Karobar App in Bangladesh
af: Sah, Payal Kumari
Udgivet: (2024)

Agile project management at CHEQ Lifestyle Technology, Inc
af: Sah, Kumod Kumar
Udgivet: (2023)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
af: Tarif, Moin Sallee Uddin
Udgivet: (2024)

Stop selling, start partnering : the new thinking about finding and keeping customers /
af: Wilson, Larry, 1930-
Udgivet: (1994)

Internship as a software Engineer- Banking app
af: Mehjabin, Sanjana
Udgivet: (2024)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Mobile financial services and impact of Covid-19 on its growth: in context of Bangladesh
af: Khan, Sarah Nuzhat
Udgivet: (2022)

Preliminary design concept for startups: minimum viable user experience
af: Haque, Tanzimul, et al.
Udgivet: (2023)