Factors affecting user experience in integrated app services: a study on VU Mobile

Factors affecting user experience in integrated app services: a study on VU Mobile

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Manylion Llyfryddiaeth
Prif Awdur:	Zahan, Taa-Seen
Awduron Eraill:	Arif, H M
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2024
Pynciau:	VU Mobile App-based service Integrated app services App-in-app services Customer experience Customer satisfaction Application software > Mobile communication systems. Consumer satisfaction > Telecommunication. Mobile communication systems > User-centered system design.
Mynediad Ar-lein:	http://hdl.handle.net/10361/24104

Eitemau Tebyg

Exploratory data analysis and success prediction of Google Play Store apps
gan: Mueez, Abdul, et al.
Cyhoeddwyd: (2019)

Analyzing the consumers’ increasing usage of Internet to make calls through Mobile Apps over Voice (Minutes) in Bangladesh
gan: Haque, Mohammad Shad
Cyhoeddwyd: (2020)

A study on fantasy game app acceptance of the young generation in Bangladesh
gan: Islam, Yasin
Cyhoeddwyd: (2024)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

Report on determinants for the services of Pathao Ltd.
gan: Biswas, Chandralekha
Cyhoeddwyd: (2024)

An approach to detect smartphone addiction through activity recognition and app usage behaviour
gan: Uz Zaman, Nur, et al.
Cyhoeddwyd: (2023)

Digital convenience: exploring the factors in determining the satisfaction of consumers in using Pathao service
gan: Tasnim, Anika
Cyhoeddwyd: (2024)

Internship at Professional Associates Ltd.
gan: Zia, Towsif Tazwar
Cyhoeddwyd: (2023)

Learning a language through mobile apps in Bangladeshi context
gan: Zohora, Fatema Tuj
Cyhoeddwyd: (2021)

Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda
gan: Sharika, Nishat Tasnim
Cyhoeddwyd: (2024)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
gan: khan, Shadman Zuhair
Cyhoeddwyd: (2024)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
gan: Basir, Abdus Samiul
Cyhoeddwyd: (2024)

The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
gan: Al Muhit, Abdullah
Cyhoeddwyd: (2024)

Improving bill payment experience through bKash
gan: Ghosh, Shuvashis
Cyhoeddwyd: (2023)

Social impact of app-based service: a study based on URAL EMS
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

Nutrition system – a mobile application for pregnant woman
gan: Anam, Md Toriqul
Cyhoeddwyd: (2018)

CHAAR: location based product offer advertisement app
gan: Sunnat, S. M. Mohi-Us
Cyhoeddwyd: (2016)

Rise of App based home-made food business in Dhaka city: A case study on DeliBee.
gan: Sarker, Niloy
Cyhoeddwyd: (2021)

Analyzing intermediaries that determines purchase behavior of iPad users for digital products within iPadOS applications: consumer study for Lettre.app
gan: Ahmed, Saif
Cyhoeddwyd: (2024)

The manual of an internal app and its uses
gan: Nandini, Nikita
Cyhoeddwyd: (2016)

An overview of sales procedure and service development of Arraivo
gan: Hasan, Md. Amit
Cyhoeddwyd: (2021)

Pathao ride share making Dhaka City people’s life easier
gan: Rahman, Bantee
Cyhoeddwyd: (2022)

The importance of celebrity endorsement & artist management for a music app to increase brand value in Bangladesh
gan: Arefin, Syed Shamsul
Cyhoeddwyd: (2018)

Project Management Software - A Project by United Commercial Bank Ltd.
gan: Ahmed, Fahim
Cyhoeddwyd: (2022)

Analyzing the customer service experience for mobile banking users of The City Bank Limited
gan: Ahmed, Ashfaque
Cyhoeddwyd: (2024)

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Popularity and effectiveness of smartphones in English language learning: perceptions of undergraduate students and their teachers
gan: Rahman, Shejuti
Cyhoeddwyd: (2019)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
gan: Momen, MD Moksudul
Cyhoeddwyd: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
gan: Humaira, Nowrin
Cyhoeddwyd: (2024)

Factors affecting consumers buying confectionery products (Chocolate)
gan: Evan, Ar-Rafi Ahmed
Cyhoeddwyd: (2019)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
gan: Saha, Samit
Cyhoeddwyd: (2024)

Electronic voting system based on blockchain
gan: Ahmed, Tanvir
Cyhoeddwyd: (2023)

Consumer perception for enhancing the adoption of Karobar App in Bangladesh
gan: Sah, Payal Kumari
Cyhoeddwyd: (2024)

Agile project management at CHEQ Lifestyle Technology, Inc
gan: Sah, Kumod Kumar
Cyhoeddwyd: (2023)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
gan: Tarif, Moin Sallee Uddin
Cyhoeddwyd: (2024)

Stop selling, start partnering : the new thinking about finding and keeping customers /
gan: Wilson, Larry, 1930-
Cyhoeddwyd: (1994)

Internship as a software Engineer- Banking app
gan: Mehjabin, Sanjana
Cyhoeddwyd: (2024)

Customer satisfaction on service quality of EXIM Bank
gan: Silma, Nowshin Subah
Cyhoeddwyd: (2024)

Mobile financial services and impact of Covid-19 on its growth: in context of Bangladesh
gan: Khan, Sarah Nuzhat
Cyhoeddwyd: (2022)

Preliminary design concept for startups: minimum viable user experience
gan: Haque, Tanzimul, et al.
Cyhoeddwyd: (2023)