The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

ग्रंथसूची विवरण
मुख्य लेखक:	Masud, Rahnuma
अन्य लेखक:	Khan, Tanzin
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2024
विषय:	Daraz Customer relationship management E-commerce Customer satisfaction Consumer satisfaction. Employee retention. Customer relations > Management.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/24094

समान संसाधन

Customer satisfaction of Daraz Bangladesh
द्वारा: Ahmed, Shihab
प्रकाशित: (2017)

Customers satisfaction of Daraz Bangladesh
द्वारा: Jahan, Nusrat
प्रकाशित: (2024)

Customer satisfaction of e-commerce in Bangladesh
द्वारा: Nobin, Kamran Hossain
प्रकाशित: (2017)

An overview of Daraz Bangladesh and its operations from vendor to customer
द्वारा: Mimo, Mashuq Bin Mizan
प्रकाशित: (2018)

Enhancing female customers at Daraz Bangladesh
द्वारा: Tabassum, Rubaiyat
प्रकाशित: (2018)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
द्वारा: Hussen, Md Ismaile
प्रकाशित: (2023)

Customer satisfaction of Pickaboo.com
द्वारा: Faiza, Fahmida
प्रकाशित: (2017)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
द्वारा: Sakib, Saadman
प्रकाशित: (2018)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
द्वारा: Mitra, Tonoy
प्रकाशित: (2021)

Customer satisfaction of Triangle Services Limited
द्वारा: Islam, Mohammad Saiful
प्रकाशित: (2024)

Customer relationship with general banking of Al Arafah Islami Bank
द्वारा: Mim, Ummay Sauda Alam
प्रकाशित: (2021)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
द्वारा: Raisa, Fabeha
प्रकाशित: (2024)

Optimization of E-commerce operations at La Mode
द्वारा: Sadik, Farhan
प्रकाशित: (2024)

The relationship between customer satisfaction & employee satisfaction
द्वारा: Uddin, Riaz
प्रकाशित: (2014)

Relationship of loyalty programs with customers’ purchase quantity and frequency
द्वारा: Islam, Ariful
प्रकाशित: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
द्वारा: Shawon, MD. Ariful Haque
प्रकाशित: (2018)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
द्वारा: Islam, Md. Aminul
प्रकाशित: (2019)

Customer satisfaction and user interface of Hungrynaki.com
प्रकाशित: (2018)

Customer satisfaction on service quality of EXIM Bank
द्वारा: Silma, Nowshin Subah
प्रकाशित: (2024)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
द्वारा: Prothama, Nilam Fayaza
प्रकाशित: (2018)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
द्वारा: Debi, Debosmita Roy
प्रकाशित: (2024)

Factors influencing customer satisfaction in Grameenphone
द्वारा: Deepta, Aqib Wassy
प्रकाशित: (2019)

Customer satisfaction of UCBL
द्वारा: Maksud, Aquib
प्रकाशित: (2021)

Factors effecting customer experience of Daraz Bangladesh
द्वारा: Tahsin, Tasmia
प्रकाशित: (2018)

Customer satisfaction of Mercantile Bank Limited
द्वारा: Rodela, Kasphia Mehajabin
प्रकाशित: (2021)

Customer satisfaction of Berger Paints Bangladesh Limited
द्वारा: Zaman, Md. Sanjid
प्रकाशित: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
द्वारा: Taher, Ruzlan Reshaila
प्रकाशित: (2024)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
द्वारा: Islam, Sanjida
प्रकाशित: (2016)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

Stop selling, start partnering : the new thinking about finding and keeping customers /
द्वारा: Wilson, Larry, 1930-
प्रकाशित: (1994)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Successful customer retention in a week /
द्वारा: Smith, Jane
प्रकाशित: (2000)

Customer satisfaction of Dr. Azmal Hospital Limited
द्वारा: Yousuf, M. Ashrafuzzaman
प्रकाशित: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
द्वारा: Biswas, Soumithra
प्रकाशित: (2023)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

An Analysis of Customer Satisfaction at City Bank Limited
द्वारा: Siddique Rafi, Ashfaqul Islam
प्रकाशित: (2023)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
द्वारा: Hassan, Mahamudul
प्रकाशित: (2023)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
द्वारा: Akter, Masuma
प्रकाशित: (2023)