Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Islam, Md. Shajidul
Rannpháirtithe:	Arif, H.M.
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	Brac University 2024
Ábhair:	Customer satisfaction Banking sector EXIM Bank Limited Commercial bank Export Import Bank of Bangladesh Limited Consumer satisfaction. Banks and banking > Bangladesh.
Rochtain ar líne:	http://hdl.handle.net/10361/24093

Míreanna comhchosúla

Understanding the procedure of general banking EXIM Bank, Dhanmondi branch
de réir: Hossain, Md. Israfil
Foilsithe / Cruthaithe: (2024)

General banking and customer satisfaction of Bank Asia Limited
de réir: Raihan, Sabbir
Foilsithe / Cruthaithe: (2023)

Analyzing the job satisfaction among the employees of Export Import Bank Limited (EXIM BANK)
de réir: Anwar, Sumaiya
Foilsithe / Cruthaithe: (2024)

General banking of Export Import Bank of Bangladesh Limited
de réir: Tasnim, Noor-E-
Foilsithe / Cruthaithe: (2021)

General banking activities of Exim Bank Limited
de réir: Koyel, Sanjida Shannin
Foilsithe / Cruthaithe: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
de réir: Mahnaz, Samanta
Foilsithe / Cruthaithe: (2019)

General banking activities of EXIM Bank Bangladesh Ltd.
de réir: Islam, Rafia
Foilsithe / Cruthaithe: (2018)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
de réir: Sumaya, Ayesha
Foilsithe / Cruthaithe: (2019)

Customer satisfaction on services of Sonali bank Limited
de réir: Akib, Ahanak
Foilsithe / Cruthaithe: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
de réir: Saad, Kazi Newaz Alam
Foilsithe / Cruthaithe: (2019)

General banking activities of EXIM Bank Limited (Ring Road Branch)
de réir: Zahid, Mohammad Anwar
Foilsithe / Cruthaithe: (2022)

Customer service and satisfaction of Janata Bank
de réir: Nayeem, Jannatul
Foilsithe / Cruthaithe: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
de réir: Afroz, Nadia
Foilsithe / Cruthaithe: (2018)

Customer satisfaction level of Standard Bank Limited
de réir: Anjum, Sabab Al
Foilsithe / Cruthaithe: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
de réir: Anima, Maisha Ibnath
Foilsithe / Cruthaithe: (2020)

Customer service and satisfaction analysis at Prime Bank Ltd.
de réir: Jihan, Jaky All Naiem
Foilsithe / Cruthaithe: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
de réir: Ahmed, Ishtiaque
Foilsithe / Cruthaithe: (2019)

Customer satisfaction with government banks: a study on Agrani Bank Limited
de réir: Sultana, Farhana, et al.
Foilsithe / Cruthaithe: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
de réir: Fariha, Lamia Jannat
Foilsithe / Cruthaithe: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
de réir: Naim, Rabiul Islam
Foilsithe / Cruthaithe: (2021)

General banking and digitalization through the lenses of customer
de réir: Tasnuva, Rudainah
Foilsithe / Cruthaithe: (2024)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
de réir: Suzana, Sazia Afrin
Foilsithe / Cruthaithe: (2024)

Customer satisfaction on online banking of EXIM bank
de réir: Alam, Maria
Foilsithe / Cruthaithe: (2017)

Customer satisfaction of UCBL
de réir: Maksud, Aquib
Foilsithe / Cruthaithe: (2021)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
de réir: Rashid, Kamrun Nahar
Foilsithe / Cruthaithe: (2019)

Customer satisfaction on customer services of UCB Bank
de réir: Afroz, Ridita
Foilsithe / Cruthaithe: (2023)

Is EXIM Bank Bangladesh Limited managing their monthly export and import growth rate with shariah banking well enough during the higher inflation time of 2022–2023 compared to the crisis period of COVID 19?
de réir: Sadia, Asma
Foilsithe / Cruthaithe: (2024)

Evaluation of customer satisfaction of United Commercial Bank Limited
de réir: Ahmed, Naziat
Foilsithe / Cruthaithe: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
de réir: Bushra, Abedin
Foilsithe / Cruthaithe: (2016)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
de réir: Alam, Farzana
Foilsithe / Cruthaithe: (2022)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
de réir: Kakon, Noshin Sharmila
Foilsithe / Cruthaithe: (2022)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
de réir: Hafiz, Kanita
Foilsithe / Cruthaithe: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
de réir: Nova, Sanjana Azad
Foilsithe / Cruthaithe: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
de réir: Naureen, Sabah
Foilsithe / Cruthaithe: (2021)

Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch
de réir: Siddiqui, Junaid
Foilsithe / Cruthaithe: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
de réir: Biswas, Soumithra
Foilsithe / Cruthaithe: (2023)

General banking of EXIM Bank and a comparative study between islami banking and conventional banking
de réir: Habib, Hamid Ibne
Foilsithe / Cruthaithe: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
de réir: Shafi, Md. Rafi
Foilsithe / Cruthaithe: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
de réir: Fardous, Farhin
Foilsithe / Cruthaithe: (2021)

Customer satisfaction on general banking of Mercantile Bank Limited
de réir: Faizah, Humayra
Foilsithe / Cruthaithe: (2017)