Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Xehetasun bibliografikoak
Egile nagusia:	Islam, Md. Shajidul
Beste egile batzuk:	Arif, H.M.
Formatua:	Internship report
Hizkuntza:	English
Argitaratua:	Brac University 2024
Gaiak:	Customer satisfaction Banking sector EXIM Bank Limited Commercial bank Export Import Bank of Bangladesh Limited Consumer satisfaction. Banks and banking > Bangladesh.
Sarrera elektronikoa:	http://hdl.handle.net/10361/24093

Antzeko izenburuak

Understanding the procedure of general banking EXIM Bank, Dhanmondi branch
nork: Hossain, Md. Israfil
Argitaratua: (2024)

General banking and customer satisfaction of Bank Asia Limited
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Analyzing the job satisfaction among the employees of Export Import Bank Limited (EXIM BANK)
nork: Anwar, Sumaiya
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General banking of Export Import Bank of Bangladesh Limited
nork: Tasnim, Noor-E-
Argitaratua: (2021)

General banking activities of Exim Bank Limited
nork: Koyel, Sanjida Shannin
Argitaratua: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
nork: Mahnaz, Samanta
Argitaratua: (2019)

General banking activities of EXIM Bank Bangladesh Ltd.
nork: Islam, Rafia
Argitaratua: (2018)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
nork: Sumaya, Ayesha
Argitaratua: (2019)

Customer satisfaction on services of Sonali bank Limited
nork: Akib, Ahanak
Argitaratua: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
nork: Saad, Kazi Newaz Alam
Argitaratua: (2019)

General banking activities of EXIM Bank Limited (Ring Road Branch)
nork: Zahid, Mohammad Anwar
Argitaratua: (2022)

Customer service and satisfaction of Janata Bank
nork: Nayeem, Jannatul
Argitaratua: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
nork: Afroz, Nadia
Argitaratua: (2018)

Customer satisfaction level of Standard Bank Limited
nork: Anjum, Sabab Al
Argitaratua: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
nork: Anima, Maisha Ibnath
Argitaratua: (2020)

Customer service and satisfaction analysis at Prime Bank Ltd.
nork: Jihan, Jaky All Naiem
Argitaratua: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
nork: Ahmed, Ishtiaque
Argitaratua: (2019)

Customer satisfaction with government banks: a study on Agrani Bank Limited
nork: Sultana, Farhana, et al.
Argitaratua: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
nork: Fariha, Lamia Jannat
Argitaratua: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
nork: Naim, Rabiul Islam
Argitaratua: (2021)

General banking and digitalization through the lenses of customer
nork: Tasnuva, Rudainah
Argitaratua: (2024)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
nork: Suzana, Sazia Afrin
Argitaratua: (2024)

Customer satisfaction on online banking of EXIM bank
nork: Alam, Maria
Argitaratua: (2017)

Customer satisfaction of UCBL
nork: Maksud, Aquib
Argitaratua: (2021)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
nork: Rashid, Kamrun Nahar
Argitaratua: (2019)

Customer satisfaction on customer services of UCB Bank
nork: Afroz, Ridita
Argitaratua: (2023)

Is EXIM Bank Bangladesh Limited managing their monthly export and import growth rate with shariah banking well enough during the higher inflation time of 2022–2023 compared to the crisis period of COVID 19?
nork: Sadia, Asma
Argitaratua: (2024)

Evaluation of customer satisfaction of United Commercial Bank Limited
nork: Ahmed, Naziat
Argitaratua: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
nork: Bushra, Abedin
Argitaratua: (2016)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
nork: Alam, Farzana
Argitaratua: (2022)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
nork: Kakon, Noshin Sharmila
Argitaratua: (2022)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
nork: Hafiz, Kanita
Argitaratua: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
nork: Nova, Sanjana Azad
Argitaratua: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
nork: Naureen, Sabah
Argitaratua: (2021)

Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch
nork: Siddiqui, Junaid
Argitaratua: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
nork: Biswas, Soumithra
Argitaratua: (2023)

General banking of EXIM Bank and a comparative study between islami banking and conventional banking
nork: Habib, Hamid Ibne
Argitaratua: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
nork: Shafi, Md. Rafi
Argitaratua: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
nork: Fardous, Farhin
Argitaratua: (2021)

Customer satisfaction on general banking of Mercantile Bank Limited
nork: Faizah, Humayra
Argitaratua: (2017)