Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiske detaljer
Hovedforfatter:	Islam, Md. Shajidul
Andre forfattere:	Arif, H.M.
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Customer satisfaction Banking sector EXIM Bank Limited Commercial bank Export Import Bank of Bangladesh Limited Consumer satisfaction. Banks and banking > Bangladesh.
Online adgang:	http://hdl.handle.net/10361/24093

Lignende værker

Understanding the procedure of general banking EXIM Bank, Dhanmondi branch
af: Hossain, Md. Israfil
Udgivet: (2024)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Analyzing the job satisfaction among the employees of Export Import Bank Limited (EXIM BANK)
af: Anwar, Sumaiya
Udgivet: (2024)

General banking of Export Import Bank of Bangladesh Limited
af: Tasnim, Noor-E-
Udgivet: (2021)

General banking activities of Exim Bank Limited
af: Koyel, Sanjida Shannin
Udgivet: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

General banking activities of EXIM Bank Bangladesh Ltd.
af: Islam, Rafia
Udgivet: (2018)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

General banking activities of EXIM Bank Limited (Ring Road Branch)
af: Zahid, Mohammad Anwar
Udgivet: (2022)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
af: Afroz, Nadia
Udgivet: (2018)

Customer satisfaction level of Standard Bank Limited
af: Anjum, Sabab Al
Udgivet: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Customer satisfaction with government banks: a study on Agrani Bank Limited
af: Sultana, Farhana, et al.
Udgivet: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
af: Fariha, Lamia Jannat
Udgivet: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
af: Suzana, Sazia Afrin
Udgivet: (2024)

Customer satisfaction on online banking of EXIM bank
af: Alam, Maria
Udgivet: (2017)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Is EXIM Bank Bangladesh Limited managing their monthly export and import growth rate with shariah banking well enough during the higher inflation time of 2022–2023 compared to the crisis period of COVID 19?
af: Sadia, Asma
Udgivet: (2024)

Evaluation of customer satisfaction of United Commercial Bank Limited
af: Ahmed, Naziat
Udgivet: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
af: Bushra, Abedin
Udgivet: (2016)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
af: Kakon, Noshin Sharmila
Udgivet: (2022)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
af: Hafiz, Kanita
Udgivet: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
af: Naureen, Sabah
Udgivet: (2021)

Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch
af: Siddiqui, Junaid
Udgivet: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

General banking of EXIM Bank and a comparative study between islami banking and conventional banking
af: Habib, Hamid Ibne
Udgivet: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
af: Shafi, Md. Rafi
Udgivet: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Customer satisfaction on general banking of Mercantile Bank Limited
af: Faizah, Humayra
Udgivet: (2017)