Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Detaylı Bibliyografya
Yazar:	Akhand, Talal Ferdous
Diğer Yazarlar:	Hafiz, Nusrat
Materyal Türü:	Internship report
Dil:	English
Baskı/Yayın Bilgisi:	Brac University 2024
Konular:	OTT platform Online streaming Customer satisfaction SERVQUAL Five dimensions Consumer satisfaction
Online Erişim:	http://hdl.handle.net/10361/23911

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