Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

書誌詳細
第一著者:	Akhand, Talal Ferdous
その他の著者:	Hafiz, Nusrat
フォーマット:	Internship report
言語:	English
出版事項:	Brac University 2024
主題:	OTT platform Online streaming Customer satisfaction SERVQUAL Five dimensions Consumer satisfaction
オンライン･アクセス:	http://hdl.handle.net/10361/23911

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