Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Մատենագիտական մանրամասներ
Հիմնական հեղինակ:	Akhand, Talal Ferdous
Այլ հեղինակներ:	Hafiz, Nusrat
Ձևաչափ:	Internship report
Լեզու:	English
Հրապարակվել է:	Brac University 2024
Խորագրեր:	OTT platform Online streaming Customer satisfaction SERVQUAL Five dimensions Consumer satisfaction
Առցանց հասանելիություն:	http://hdl.handle.net/10361/23911

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