Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Akhand, Talal Ferdous
Rannpháirtithe:	Hafiz, Nusrat
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	Brac University 2024
Ábhair:	OTT platform Online streaming Customer satisfaction SERVQUAL Five dimensions Consumer satisfaction
Rochtain ar líne:	http://hdl.handle.net/10361/23911

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