Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Xehetasun bibliografikoak
Egile nagusia:	Akhand, Talal Ferdous
Beste egile batzuk:	Hafiz, Nusrat
Formatua:	Internship report
Hizkuntza:	English
Argitaratua:	Brac University 2024
Gaiak:	OTT platform Online streaming Customer satisfaction SERVQUAL Five dimensions Consumer satisfaction
Sarrera elektronikoa:	http://hdl.handle.net/10361/23911

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