Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Dades bibliogràfiques
Autor principal:	Akhand, Talal Ferdous
Altres autors:	Hafiz, Nusrat
Format:	Internship report
Idioma:	English
Publicat:	Brac University 2024
Matèries:	OTT platform Online streaming Customer satisfaction SERVQUAL Five dimensions Consumer satisfaction
Accés en línia:	http://hdl.handle.net/10361/23911

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