Akhand, T. F., & Hafiz, N. (2024). Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh. Brac University.
Цитирование в стиле Чикаго (17-е изд.)Akhand, Talal Ferdous, и Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in OTT Services in Bangladesh. Brac University, 2024.
Цитирование MLA (8-е изд.)Akhand, Talal Ferdous, и Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in OTT Services in Bangladesh. Brac University, 2024.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.