Akhand, T. F., & Hafiz, N. (2024). Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh. Brac University.
Chicago-Zitierstil (17. Ausg.)Akhand, Talal Ferdous, und Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in OTT Services in Bangladesh. Brac University, 2024.
MLA-Zitierstil (8. Ausg.)Akhand, Talal Ferdous, und Nusrat Hafiz. Applying SERVQUAL Model to Measure Online Customer Satisfaction in OTT Services in Bangladesh. Brac University, 2024.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.