Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

ग्रंथसूची विवरण
मुख्य लेखक:	Shafin, Md. Shahriar Kabir
अन्य लेखक:	Hossain, Saad Md Maroof
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2024
विषय:	Credit Bank risk Banks and banking > Bangladesh. Loan services—Customer satisfaction.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/23902

समान संसाधन

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
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प्रकाशित: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
द्वारा: Ahmed, Ishtiaque
प्रकाशित: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
द्वारा: Naureen, Sabah
प्रकाशित: (2021)

The loan products and credit risk management of National Credit and Commerce bank Limited
द्वारा: Refa, Shabrin Ara
प्रकाशित: (2021)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
द्वारा: Alam, Farzana
प्रकाशित: (2022)

An analysis of loan evaluation process of Sonali Bank Limited at distilary road branch
द्वारा: Bari, Md. Saiful
प्रकाशित: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
द्वारा: Sumaya, Ayesha
प्रकाशित: (2019)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
द्वारा: Akhtar, Jasmin
प्रकाशित: (2013)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
द्वारा: Fariha, Lamia Jannat
प्रकाशित: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
द्वारा: Naim, Rabiul Islam
प्रकाशित: (2021)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
द्वारा: Saad, Kazi Newaz Alam
प्रकाशित: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
द्वारा: Afroz, Nadia
प्रकाशित: (2018)

Consumer loan decision procedure at IDLC finance credit risk management department
द्वारा: Shahriar, Fahim
प्रकाशित: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
द्वारा: Bushra, Abedin
प्रकाशित: (2016)

Customer satisfaction on general banking of Mercantile Bank Limited
द्वारा: Faizah, Humayra
प्रकाशित: (2017)

General banking and customer satisfaction of Bank Asia Limited
द्वारा: Raihan, Sabbir
प्रकाशित: (2023)

Customer satisfaction and general operations of Rupali Bank
द्वारा: Tripti, Ayesha Ferdousi
प्रकाशित: (2017)

Customer satisfaction level of Standard Bank Limited
द्वारा: Anjum, Sabab Al
प्रकाशित: (2018)

Analysis on retail banking and customer satisfaction of One Bank
द्वारा: Rahman, MD. Mahbubur
प्रकाशित: (2017)

Impact of customer point verification process for the Credit Risk Management Department under the Consumer Division: a study on IDLC Finance Limited
द्वारा: Ullah, Kazi Tahmid
प्रकाशित: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
प्रकाशित: (2024)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

Customer satisfaction of Standard Bank Ltd.
द्वारा: Zaman, Tazrin
प्रकाशित: (2017)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
द्वारा: Anima, Maisha Ibnath
प्रकाशित: (2020)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Customer satisfaction of UCBL
द्वारा: Maksud, Aquib
प्रकाशित: (2021)

Customer satisfaction of The City Bank Limited
द्वारा: Tanzim, Kishwar Kaniz
प्रकाशित: (2019)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
द्वारा: Hafiz, Kanita
प्रकाशित: (2019)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
द्वारा: Osman, Jaki
प्रकाशित: (2016)

Measuring customer satisfaction based on operational time on Al-Arafah Islami Bank Limited; Mirpur 10 branch
द्वारा: Sakif, Tanvir Ahmed
प्रकाशित: (2018)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
द्वारा: Chowdhury, Mysha
प्रकाशित: (2017)

Customer service and satisfaction of Agrani Bank Limited
द्वारा: Afroz, Sadia
प्रकाशित: (2018)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
द्वारा: Bepari, Md. Alamin
प्रकाशित: (2020)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
द्वारा: Nuzhat, Ramisa
प्रकाशित: (2021)

Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
द्वारा: Emtu, Esmat Momtaz
प्रकाशित: (2017)