Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiske detaljer
Hovedforfatter:	Shafin, Md. Shahriar Kabir
Andre forfattere:	Hossain, Saad Md Maroof
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Credit Bank risk Banks and banking > Bangladesh. Loan services—Customer satisfaction.
Online adgang:	http://hdl.handle.net/10361/23902

Lignende værker

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
af: Naureen, Sabah
Udgivet: (2021)

The loan products and credit risk management of National Credit and Commerce bank Limited
af: Refa, Shabrin Ara
Udgivet: (2021)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

An analysis of loan evaluation process of Sonali Bank Limited at distilary road branch
af: Bari, Md. Saiful
Udgivet: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
af: Akhtar, Jasmin
Udgivet: (2013)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
af: Fariha, Lamia Jannat
Udgivet: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
af: Afroz, Nadia
Udgivet: (2018)

Consumer loan decision procedure at IDLC finance credit risk management department
af: Shahriar, Fahim
Udgivet: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
af: Bushra, Abedin
Udgivet: (2016)

Customer satisfaction on general banking of Mercantile Bank Limited
af: Faizah, Humayra
Udgivet: (2017)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction and general operations of Rupali Bank
af: Tripti, Ayesha Ferdousi
Udgivet: (2017)

Customer satisfaction level of Standard Bank Limited
af: Anjum, Sabab Al
Udgivet: (2018)

Analysis on retail banking and customer satisfaction of One Bank
af: Rahman, MD. Mahbubur
Udgivet: (2017)

Impact of customer point verification process for the Credit Risk Management Department under the Consumer Division: a study on IDLC Finance Limited
af: Ullah, Kazi Tahmid
Udgivet: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Customer satisfaction of Standard Bank Ltd.
af: Zaman, Tazrin
Udgivet: (2017)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Customer satisfaction of The City Bank Limited
af: Tanzim, Kishwar Kaniz
Udgivet: (2019)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
af: Hafiz, Kanita
Udgivet: (2019)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
af: Osman, Jaki
Udgivet: (2016)

Measuring customer satisfaction based on operational time on Al-Arafah Islami Bank Limited; Mirpur 10 branch
af: Sakif, Tanvir Ahmed
Udgivet: (2018)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
af: Chowdhury, Mysha
Udgivet: (2017)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
af: Bepari, Md. Alamin
Udgivet: (2020)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
af: Nuzhat, Ramisa
Udgivet: (2021)

Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
af: Emtu, Esmat Momtaz
Udgivet: (2017)