GrabSoft’s client relationship management during Covid 19 crisis

GrabSoft’s client relationship management during Covid 19 crisis

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Bibliografiske detaljer
Hovedforfatter:	Amin, Zahra Tayeba
Andre forfattere:	Chowdhury, Mohaiminul Islam
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	COVID-19 Meeting minute Digital marketing Customer relationship management Client brief Customer relations > Management
Online adgang:	http://hdl.handle.net/10361/23848

Lignende værker

Client service and the satisfaction of clients of Standard Chartered
af: Afroz, Faria
Udgivet: (2017)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
af: Akter, Masuma
Udgivet: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
af: Alamgir, Rezwana
Udgivet: (2023)

Robi’s Digital solution analysis and customer relationship management
af: Reza Chowdhury, Sanjida Binte
Udgivet: (2023)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
af: Zahan, Sumaiya
Udgivet: (2024)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
af: Sultana, Sabia
Udgivet: (2015)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
af: Masud, Rahnuma
Udgivet: (2024)

The effects of digital marketing on customer relationships in Bangladesh
af: Ahmed, Ishtiaq
Udgivet: (2017)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
af: Rahmatullah, Alisha
Udgivet: (2017)

Critical analysis of the existing and non-existing corporate client’s perspective and response on new launching packages of Carnival internet- Dotlines
af: Khan, Tanjila
Udgivet: (2022)

Prospects of new software for candidate relationship management at TallyKhata
af: Upoma, Dilara Afroje
Udgivet: (2023)

Enhancing female customers at Daraz Bangladesh
af: Tabassum, Rubaiyat
Udgivet: (2018)

Relationship of loyalty programs with customers’ purchase quantity and frequency
af: Islam, Ariful
Udgivet: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
af: Mohtasin, Sadman
Udgivet: (2022)

Integration of digital loyalty program for hospitality industry
af: Sakib, Nazmus
Udgivet: (2024)

In building strong customer relationship the importance of communication skills
af: Rafat, Md. Hasibul Islam
Udgivet: (2021)

Customer’s relationship with general banking of Pubali Bank Limited
af: Dash, Saikat
Udgivet: (2022)

Customer relationship management: a case study on Mother Horlicks
af: Rahman, Azizur
Udgivet: (2017)

Client service and the satisfaction of clients of Standard Chartered
af: Afroz, Faria
Udgivet: (2017)

A model of customer-centric banking practices for corporate clients in Bangladesh
af: Andaleeb, Dr. Syed Saad, et al.
Udgivet: (2016)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
af: Ahmed, Md. Faisal
Udgivet: (2017)

Efficient management of accounts receivable at CoreStaff, Darwin, Australia
af: Khan, Sumaiya
Udgivet: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
af: Mim, Ummay Sauda Alam
Udgivet: (2021)

The Impact of “communication skills” in building “customer relationship"
af: Chisty, Md Khaza Moenuddin
Udgivet: (2020)

Optimization of E-commerce operations at La Mode
af: Sadik, Farhan
Udgivet: (2024)

Taskeater: An experience based study on the Client Management practices and processes of the company
af: Hamim, Mujtaba Nurul
Udgivet: (2016)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
af: Raisa, Fabeha
Udgivet: (2024)

IMC to boost up the selling process of DBL Ceramics Limited
af: Kabir, M. H.
Udgivet: (2023)

Client servicing and public engagement of Mirai International Event Management
af: Islam, Ashraful
Udgivet: (2018)

Role of marketing department in developing sustainable long-term business relationships with clients
af: Rahman, Rubaiyat
Udgivet: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
af: Debi, Debosmita Roy
Udgivet: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
af: Shawon, MD. Ariful Haque
Udgivet: (2018)

Role of client service department at ten’s 360
af: Barua, Biparshi
Udgivet: (2021)

The adoption and perception of islamic banking in Bangladesh
af: Rahman, Ashikur
Udgivet: (2024)

Analyzing inventory management and vendor relationship of Robi
af: Quadery, Fahad Amin
Udgivet: (2017)

The impact of digital marketing in building customer relationship and brand promotion
af: Khan, Sanzeeda Islam
Udgivet: (2020)

Engaging people with employer branding at BRAC-Aarong
af: Eiaz-Ur-Rahman, A. F. M.
Udgivet: (2024)

Dealing with foreign exchange reserves
af: Islam, M. Shahidul
Udgivet: (2014)

Quota versus merit: from affirmative action to meritocracy
af: Islam, M. Shahidul
Udgivet: (2014)

Statement by the Managing Director on the Work Program of the Executive Board.
Udgivet: (2012)