GrabSoft’s client relationship management during Covid 19 crisis
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.
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| 格式: | Internship report |
| 语言: | English |
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Brac University
2024
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| 在线阅读: | http://hdl.handle.net/10361/23848 |
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10361-238482024-08-21T21:04:13Z GrabSoft’s client relationship management during Covid 19 crisis Amin, Zahra Tayeba Chowdhury, Mohaiminul Islam Brac Business School, Brac University COVID-19 Meeting minute Digital marketing Customer relationship management Client brief Customer relations--Management This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 44). This report deals with the factors that relate to client relationship management throughout the covid crisis, that has been present worldwide. The pandemic has led to changes in businesses which includes many firms to shift to remote working in order to reduce the chances of spreading the virus in the workplace and avoid jeopardizing the lives of workers. However, the nature of some tasks such as client relationship management usually involves face-to-face interactions to effectively strengthen work relationships with them. The organization I pursued my internship in, has made sure to incorporate resources and tools to maintain such a relationship virtually with the equal amount of effectiveness as it were before the pandemic. According to GrabSoft, the covid crisis has given a learning opportunity of how far small businesses can digitize their tasks given the challenges it comes with. The company helped me acknowledge the vital techniques of digital marketing as well as the importance of efficient and suitable softwares and to be curious with where technology is leading us. This report is the 4 month long contribution to better client relationship management that I was privileged to be part of. Zahra Tayeba Amin B. Business Administration 2024-08-21T06:22:42Z 2024-08-21T06:22:42Z 2021 2021-06 Internship report ID: 16304046 http://hdl.handle.net/10361/23848 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 44 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
COVID-19 Meeting minute Digital marketing Customer relationship management Client brief Customer relations--Management |
| spellingShingle |
COVID-19 Meeting minute Digital marketing Customer relationship management Client brief Customer relations--Management Amin, Zahra Tayeba GrabSoft’s client relationship management during Covid 19 crisis |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. |
| author2 |
Chowdhury, Mohaiminul Islam |
| author_facet |
Chowdhury, Mohaiminul Islam Amin, Zahra Tayeba |
| format |
Internship report |
| author |
Amin, Zahra Tayeba |
| author_sort |
Amin, Zahra Tayeba |
| title |
GrabSoft’s client relationship management during Covid 19 crisis |
| title_short |
GrabSoft’s client relationship management during Covid 19 crisis |
| title_full |
GrabSoft’s client relationship management during Covid 19 crisis |
| title_fullStr |
GrabSoft’s client relationship management during Covid 19 crisis |
| title_full_unstemmed |
GrabSoft’s client relationship management during Covid 19 crisis |
| title_sort |
grabsoft’s client relationship management during covid 19 crisis |
| publisher |
Brac University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23848 |
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AT aminzahratayeba grabsoftsclientrelationshipmanagementduringcovid19crisis |
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