Factors effecting customer experience towards E-VALY Bangladesh
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.
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| Médium: | Internship report |
| Jazyk: | English |
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Brac University
2024
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| On-line přístup: | http://hdl.handle.net/10361/23824 |
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10361-23824 |
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10361-238242024-08-20T21:04:49Z Factors effecting customer experience towards E-VALY Bangladesh Suchona, Nafiza Ahmed Ahmed, Riyashad Brac Business School, Brac University Customer experience Evaly Bangladesh Customer services. Electronic commerce This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 25). The report is based on my internship experience at E-valy.com Limited as it is the requirement for the Bachelor of Business Administration (BBA) degree. The internship report is divided in three major parts. The first part includes my internship experience at E-valy. The second part contains the overview of the company and deep analysis of its functions and upcoming planning to achieve long term goals. However, the last part is about the topic naming “Factors effecting customer experience towards E-valy Bangladesh”. From the survey, we can get a brief idea about the factor which is delivery has affected most of the customer experience towards E-valy. Like the percentage is about 34% of the respondent were not happy with the delivery policy of E-valy. Some of the findings from this report include how customers find refund policy, payment system, customer service, delivery etc. The level of their expectation regarding such factors has been discussed. To summarize, we can state that E-valy successfully has created their place among top e commerce site in Bangladesh by continually supporting customer by providing lots of attractive offers and discount. Furthermore, my internship responsibilities and experience inspired me to work on this particular topic. Nafiza Ahmed Suchona B. Business Administration 2024-08-20T05:55:02Z 2024-08-20T05:55:02Z 2020 2020-10 Internship report ID: 14104030 http://hdl.handle.net/10361/23824 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 25 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer experience Evaly Bangladesh Customer services. Electronic commerce |
| spellingShingle |
Customer experience Evaly Bangladesh Customer services. Electronic commerce Suchona, Nafiza Ahmed Factors effecting customer experience towards E-VALY Bangladesh |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. |
| author2 |
Ahmed, Riyashad |
| author_facet |
Ahmed, Riyashad Suchona, Nafiza Ahmed |
| format |
Internship report |
| author |
Suchona, Nafiza Ahmed |
| author_sort |
Suchona, Nafiza Ahmed |
| title |
Factors effecting customer experience towards E-VALY Bangladesh |
| title_short |
Factors effecting customer experience towards E-VALY Bangladesh |
| title_full |
Factors effecting customer experience towards E-VALY Bangladesh |
| title_fullStr |
Factors effecting customer experience towards E-VALY Bangladesh |
| title_full_unstemmed |
Factors effecting customer experience towards E-VALY Bangladesh |
| title_sort |
factors effecting customer experience towards e-valy bangladesh |
| publisher |
Brac University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23824 |
| work_keys_str_mv |
AT suchonanafizaahmed factorseffectingcustomerexperiencetowardsevalybangladesh |
| _version_ |
1814309158416023552 |