Determining the satisfaction level of clients of Climax Holdings Ltd in BD
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.
| मुख्य लेखक: | |
|---|---|
| अन्य लेखक: | |
| स्वरूप: | Internship report |
| भाषा: | English |
| प्रकाशित: |
Brac University
2024
|
| विषय: | |
| ऑनलाइन पहुंच: | http://hdl.handle.net/10361/23818 |
| id |
10361-23818 |
|---|---|
| record_format |
dspace |
| spelling |
10361-238182024-09-03T09:39:14Z Determining the satisfaction level of clients of Climax Holdings Ltd in BD Sadia, Afsana Hossain, Saif Brac Business School, Brac University Customer satisfaction Climax Holdings Limited Market research Social media Customer engagement Real estate industry Consumer satisfaction. Real estate business--Bangladesh. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024. Cataloged from the PDF version of the internship report. Includes bibliographical references (pages 57-59). While discovering myself and exploring my talent during my 3 months long experience as a Marketing intern of Climax Holdings Ltd, I have gained valuable knowledge in market research, property listings, social media management, facing challenges in work, software-based works etc. from October 1 to December 31, 2022 and mainly focused on the activities which are beneficial to increase the level of clients satisfaction in every possible way. The objective of this report is to identify the elements that influence clients' decisions to purchase from Climax Holdings Ltd., measure client satisfaction levels, and investigate the causes of any client dissatisfaction in order to develop techniques for increasing client contentment. The report is compiled using both primary and secondary data. The source of primary data is my personal interview with the marketing manager and Branch manager and also, customers interview with questionnaire Survey. Rest of the data is extracted from secondary sources such as Research report, Articles, Website, Facebook page etc. The report's findings reflect the positive client perception of Climax Holdings Ltd. Customers were satisfied with factors such as client interaction, online offerings, and service quality. However, satisfaction levels differed between these places. There was a moderate association between quick service delivery and decreased service expenses. Furthermore, it provides vital insights that will help the organization establish targeted initiatives to improve client happiness and boost its position in the Bangladeshi real estate industry. Afsana Sadia B. Business Administration 2024-08-20T05:03:32Z 2024-08-20T05:03:32Z ©2024 2024-03-09 Internship report ID 17304110 http://hdl.handle.net/10361/23818 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 72 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer satisfaction Climax Holdings Limited Market research Social media Customer engagement Real estate industry Consumer satisfaction. Real estate business--Bangladesh. |
| spellingShingle |
Customer satisfaction Climax Holdings Limited Market research Social media Customer engagement Real estate industry Consumer satisfaction. Real estate business--Bangladesh. Sadia, Afsana Determining the satisfaction level of clients of Climax Holdings Ltd in BD |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024. |
| author2 |
Hossain, Saif |
| author_facet |
Hossain, Saif Sadia, Afsana |
| format |
Internship report |
| author |
Sadia, Afsana |
| author_sort |
Sadia, Afsana |
| title |
Determining the satisfaction level of clients of Climax Holdings Ltd in BD |
| title_short |
Determining the satisfaction level of clients of Climax Holdings Ltd in BD |
| title_full |
Determining the satisfaction level of clients of Climax Holdings Ltd in BD |
| title_fullStr |
Determining the satisfaction level of clients of Climax Holdings Ltd in BD |
| title_full_unstemmed |
Determining the satisfaction level of clients of Climax Holdings Ltd in BD |
| title_sort |
determining the satisfaction level of clients of climax holdings ltd in bd |
| publisher |
Brac University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23818 |
| work_keys_str_mv |
AT sadiaafsana determiningthesatisfactionlevelofclientsofclimaxholdingsltdinbd |
| _version_ |
1814309525359951872 |