Measuring customer satisfaction on cards and ADC operation of Dhaka Bank

Measuring customer satisfaction on cards and ADC operation of Dhaka Bank

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Библиографические подробности
Главный автор:	Mithila, Swagota Arora
Другие авторы:	Enam, Fabiha
Формат:	Internship report
Язык:	English
Опубликовано:	Brac University 2024
Предметы:	Dhaka Bank Customer satisfaction Alternate Delivery Channels Automated Teller Machine Electronic transaction Electronic payment system Banks and banking > Bangladesh. Electronic funds transfers. Internet banking. Consumer satisfaction.
Online-ссылка:	http://hdl.handle.net/10361/23797

Схожие документы

The impact of Alternative Delivery Channels (ADC) toward cashless banking: in the light of Islami Bank Bangladesh Ltd.
по: Fyaz, Abdullah Shatib
Опубликовано: (2024)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
по: Fariha, Lamia Jannat
Опубликовано: (2023)

Customer satisfaction of Jamuna Bank Limited
по: Qader, Mehruq
Опубликовано: (2021)

General banking and customer satisfaction of Bank Asia Limited
по: Raihan, Sabbir
Опубликовано: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
по: Sumaya, Ayesha
Опубликовано: (2019)

Customer satisfaction on services of Sonali bank Limited
по: Akib, Ahanak
Опубликовано: (2022)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
по: Anima, Maisha Ibnath
Опубликовано: (2020)

Customer satisfaction on customer services of UCB Bank
по: Afroz, Ridita
Опубликовано: (2023)

Customer service and satisfaction of Janata Bank
по: Nayeem, Jannatul
Опубликовано: (2019)

Identifying customer satisfaction level of BRAC Bank general banking activities
по: Mahnaz, Samanta
Опубликовано: (2019)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
по: Saad, Kazi Newaz Alam
Опубликовано: (2019)

Customer satisfaction with government banks: a study on Agrani Bank Limited
по: Sultana, Farhana, и др.
Опубликовано: (2019)

Customer satisfaction of UCBL
по: Maksud, Aquib
Опубликовано: (2021)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
по: Naim, Rabiul Islam
Опубликовано: (2021)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
по: Hafiz, Kanita
Опубликовано: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
по: Nova, Sanjana Azad
Опубликовано: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
по: Islam, Md. Aminul
Опубликовано: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
по: Islam, Md. Shajidul
Опубликовано: (2024)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
по: Suzana, Sazia Afrin
Опубликовано: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
по: Ahmed, Ishtiaque
Опубликовано: (2019)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
по: Basir, Abdus Samiul
Опубликовано: (2024)

Customer satisfaction of The City Bank Limited
по: Tanzim, Kishwar Kaniz
Опубликовано: (2019)

Overall performance of Sonali Bank Limited
по: Baishakhi, Tasnuva Tasnim
Опубликовано: (2024)

Customer satisfaction and user interface of Hungrynaki.com
Опубликовано: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
по: Fardous, Farhin
Опубликовано: (2021)

Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch
по: Siddiqui, Junaid
Опубликовано: (2021)

Customer satisfaction on general banking of Mercantile Bank Limited
по: Faizah, Humayra
Опубликовано: (2017)

Employee job satisfaction of BASIC Bank Limited
по: Azad, Faisal Bin
Опубликовано: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
по: Alam, Farzana
Опубликовано: (2022)

E-Banking and customer satisfaction- A comprehensive study on Sonali Bank Limited
по: Ahmed, Shoeb
Опубликовано: (2020)

Employee satisfaction of Jamuna Bank Limited
по: Ali, Maliha
Опубликовано: (2020)

Employee satisfaction of Jamuna Bank Mirpur 1 branch employees
по: Rahman, Nuhash
Опубликовано: (2021)

Customer satisfaction level of Standard Bank Limited
по: Anjum, Sabab Al
Опубликовано: (2018)

Customer satisfaction and general operations of Rupali Bank
по: Tripti, Ayesha Ferdousi
Опубликовано: (2017)

Evaluation of consumer services of a commercial bank: a study on Sonali Bank Limited
по: Roy, Shuvagato
Опубликовано: (2021)

General banking and digitalization through the lenses of customer
по: Tasnuva, Rudainah
Опубликовано: (2024)

Measurement of employee satisfaction of Bank Asia Limited
по: Gomes, Imelda Venessa
Опубликовано: (2020)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
по: Naureen, Sabah
Опубликовано: (2021)

Analysis on retail banking and customer satisfaction of One Bank
по: Rahman, MD. Mahbubur
Опубликовано: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
по: Biswas, Soumithra
Опубликовано: (2023)