Measuring customer satisfaction on cards and ADC operation of Dhaka Bank

Measuring customer satisfaction on cards and ADC operation of Dhaka Bank

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Xehetasun bibliografikoak
Egile nagusia:	Mithila, Swagota Arora
Beste egile batzuk:	Enam, Fabiha
Formatua:	Internship report
Hizkuntza:	English
Argitaratua:	Brac University 2024
Gaiak:	Dhaka Bank Customer satisfaction Alternate Delivery Channels Automated Teller Machine Electronic transaction Electronic payment system Banks and banking > Bangladesh. Electronic funds transfers. Internet banking. Consumer satisfaction.
Sarrera elektronikoa:	http://hdl.handle.net/10361/23797

Antzeko izenburuak

The impact of Alternative Delivery Channels (ADC) toward cashless banking: in the light of Islami Bank Bangladesh Ltd.
nork: Fyaz, Abdullah Shatib
Argitaratua: (2024)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
nork: Fariha, Lamia Jannat
Argitaratua: (2023)

Customer satisfaction of Jamuna Bank Limited
nork: Qader, Mehruq
Argitaratua: (2021)

General banking and customer satisfaction of Bank Asia Limited
nork: Raihan, Sabbir
Argitaratua: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
nork: Sumaya, Ayesha
Argitaratua: (2019)

Customer satisfaction on services of Sonali bank Limited
nork: Akib, Ahanak
Argitaratua: (2022)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
nork: Anima, Maisha Ibnath
Argitaratua: (2020)

Customer satisfaction on customer services of UCB Bank
nork: Afroz, Ridita
Argitaratua: (2023)

Customer service and satisfaction of Janata Bank
nork: Nayeem, Jannatul
Argitaratua: (2019)

Identifying customer satisfaction level of BRAC Bank general banking activities
nork: Mahnaz, Samanta
Argitaratua: (2019)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
nork: Saad, Kazi Newaz Alam
Argitaratua: (2019)

Customer satisfaction with government banks: a study on Agrani Bank Limited
nork: Sultana, Farhana, et al.
Argitaratua: (2019)

Customer satisfaction of UCBL
nork: Maksud, Aquib
Argitaratua: (2021)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
nork: Naim, Rabiul Islam
Argitaratua: (2021)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
nork: Hafiz, Kanita
Argitaratua: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
nork: Nova, Sanjana Azad
Argitaratua: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
nork: Islam, Md. Aminul
Argitaratua: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
nork: Islam, Md. Shajidul
Argitaratua: (2024)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
nork: Suzana, Sazia Afrin
Argitaratua: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
nork: Ahmed, Ishtiaque
Argitaratua: (2019)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
nork: Basir, Abdus Samiul
Argitaratua: (2024)

Customer satisfaction of The City Bank Limited
nork: Tanzim, Kishwar Kaniz
Argitaratua: (2019)

Overall performance of Sonali Bank Limited
nork: Baishakhi, Tasnuva Tasnim
Argitaratua: (2024)

Customer satisfaction and user interface of Hungrynaki.com
Argitaratua: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
nork: Fardous, Farhin
Argitaratua: (2021)

Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch
nork: Siddiqui, Junaid
Argitaratua: (2021)

Customer satisfaction on general banking of Mercantile Bank Limited
nork: Faizah, Humayra
Argitaratua: (2017)

Employee job satisfaction of BASIC Bank Limited
nork: Azad, Faisal Bin
Argitaratua: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
nork: Alam, Farzana
Argitaratua: (2022)

E-Banking and customer satisfaction- A comprehensive study on Sonali Bank Limited
nork: Ahmed, Shoeb
Argitaratua: (2020)

Employee satisfaction of Jamuna Bank Limited
nork: Ali, Maliha
Argitaratua: (2020)

Employee satisfaction of Jamuna Bank Mirpur 1 branch employees
nork: Rahman, Nuhash
Argitaratua: (2021)

Customer satisfaction level of Standard Bank Limited
nork: Anjum, Sabab Al
Argitaratua: (2018)

Customer satisfaction and general operations of Rupali Bank
nork: Tripti, Ayesha Ferdousi
Argitaratua: (2017)

Evaluation of consumer services of a commercial bank: a study on Sonali Bank Limited
nork: Roy, Shuvagato
Argitaratua: (2021)

General banking and digitalization through the lenses of customer
nork: Tasnuva, Rudainah
Argitaratua: (2024)

Measurement of employee satisfaction of Bank Asia Limited
nork: Gomes, Imelda Venessa
Argitaratua: (2020)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
nork: Naureen, Sabah
Argitaratua: (2021)

Analysis on retail banking and customer satisfaction of One Bank
nork: Rahman, MD. Mahbubur
Argitaratua: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
nork: Biswas, Soumithra
Argitaratua: (2023)