Evaluation of customer satisfaction of Shahjalal Islami Bank PLC

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Bibliografiske detaljer
Hovedforfatter:	Suzana, Sazia Afrin
Andre forfattere:	Hasan, Najmul
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Shahjalal Islamic Bank Limited Public limited company Customer satisfaction Islami banking Consumer satisfaction Banks and banking > Bangladesh Banks and banking > Religious aspects > Islam
Online adgang:	http://hdl.handle.net/10361/23659

Lignende værker

Customer satisfaction of Shahjalal Islami Bank Limited.
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Foreign exchange operations of Shahjalal Islami Bank Limited
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Udgivet: (2019)

The iInvestment modes and its Shariah compliance of Shahjalal Islami Bank Limited
af: Tia, Tahsin Tasnim
Udgivet: (2019)

Measuring customer satisfaction based on operational time on Al-Arafah Islami Bank Limited; Mirpur 10 branch
af: Sakif, Tanvir Ahmed
Udgivet: (2018)

Employee satisfaction of Al-Arafah Islami Bank- Paltan Branch employees
af: Ali, Raisa
Udgivet: (2022)

Assessing the HR and online banking system in Islami Bank
af: Rahman, MD. Hafizur
Udgivet: (2024)

Prospects and challenges of introducing software in banking sector: a case study on Shahjalal Islami Bank Limited
af: Azad, Kornica
Udgivet: (2018)

General banking customer satisfaction: a study on Shahjalal Islami Bank
af: Hossain, Md. Suza-At-
Udgivet: (2016)

Performance analysis of investment of Shahjalal Islami Bank Limited
af: Sakib, Md. Nazmus
Udgivet: (2019)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
af: Emtu, Esmat Momtaz
Udgivet: (2017)

Drivers of employee creativity of the banking industry in Bangladesh: a case study on Shahjalal Islami Bank Limited (SJIBL)
af: Munsur, Md. Seam
Udgivet: (2024)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

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af: Nayeem, Jannatul
Udgivet: (2019)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
af: Mim, Ummay Sauda Alam
Udgivet: (2021)

Training and development of employees of Shahjalal Islami Bank PLC.
af: Khan, Abul Basit
Udgivet: (2024)

General banking & products Of Islami Bank Bangladesh Limited
af: Zahin, Md Ragib
Udgivet: (2021)

Employee job satisfaction of First Security Islami Bank Ltd.
af: Kona, Farzana Rahman
Udgivet: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
af: Jahan, Md. Ashraf
Udgivet: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
af: Islam, Md. Shajidul
Udgivet: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Effect of liquidity risk on the profitability of Islamic banks listed in Dhaka Stock Exchange: a comparative study between Shahjalal Islami Bank Limited and other listed banks
af: Rashid, Bushra Binte
Udgivet: (2019)

Operational efficiency of Islami Bank Bangladesh Limited and comparison with other fully shariah based Islami Banks in Bangladesh
af: Hanif, Sheikh Abu
Udgivet: (2021)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

Financial performance analysis of Shahjalal Islam Bank limited
af: Nahar, Nazmun
Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Customer satisfaction with government banks: a study on Agrani Bank Limited
af: Sultana, Farhana, et al.
Udgivet: (2019)

Customer satisfaction level of Standard Bank Limited
af: Anjum, Sabab Al
Udgivet: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Customer satisfaction analysis on general banking of Social Islami Bank Limited (SIBL)
af: Rahman, Sinthia
Udgivet: (2015)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Operational efficiency of Social Islami Bank Limited and a study of their Pre-pandemic and pandemic periods performances
af: Khaleed, Md. Imtiaz
Udgivet: (2022)

Investment methods of AL-Arafah Islami Bank Limited
af: Anjum, Tanvir
Udgivet: (2020)

Difference between Islamic & conventional banking sector in Bangladesh with regard to customer satisfaction
af: Sorower, Rabeya Beanta
Udgivet: (2016)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)