Evaluation of customer satisfaction of Shahjalal Islami Bank PLC

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Manylion Llyfryddiaeth
Prif Awdur:	Suzana, Sazia Afrin
Awduron Eraill:	Hasan, Najmul
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2024
Pynciau:	Shahjalal Islamic Bank Limited Public limited company Customer satisfaction Islami banking Consumer satisfaction Banks and banking > Bangladesh Banks and banking > Religious aspects > Islam
Mynediad Ar-lein:	http://hdl.handle.net/10361/23659

Eitemau Tebyg

Customer satisfaction of Shahjalal Islami Bank Limited.
gan: Anjum, Shamiha
Cyhoeddwyd: (2018)

Foreign exchange operations of Shahjalal Islami Bank Limited
gan: Habib, Sayek
Cyhoeddwyd: (2019)

The iInvestment modes and its Shariah compliance of Shahjalal Islami Bank Limited
gan: Tia, Tahsin Tasnim
Cyhoeddwyd: (2019)

Measuring customer satisfaction based on operational time on Al-Arafah Islami Bank Limited; Mirpur 10 branch
gan: Sakif, Tanvir Ahmed
Cyhoeddwyd: (2018)

Employee satisfaction of Al-Arafah Islami Bank- Paltan Branch employees
gan: Ali, Raisa
Cyhoeddwyd: (2022)

Assessing the HR and online banking system in Islami Bank
gan: Rahman, MD. Hafizur
Cyhoeddwyd: (2024)

Prospects and challenges of introducing software in banking sector: a case study on Shahjalal Islami Bank Limited
gan: Azad, Kornica
Cyhoeddwyd: (2018)

General banking customer satisfaction: a study on Shahjalal Islami Bank
gan: Hossain, Md. Suza-At-
Cyhoeddwyd: (2016)

Performance analysis of investment of Shahjalal Islami Bank Limited
gan: Sakib, Md. Nazmus
Cyhoeddwyd: (2019)

General banking and customer satisfaction of Bank Asia Limited
gan: Raihan, Sabbir
Cyhoeddwyd: (2023)

Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
gan: Emtu, Esmat Momtaz
Cyhoeddwyd: (2017)

Drivers of employee creativity of the banking industry in Bangladesh: a case study on Shahjalal Islami Bank Limited (SJIBL)
gan: Munsur, Md. Seam
Cyhoeddwyd: (2024)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
gan: Sumaya, Ayesha
Cyhoeddwyd: (2019)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
gan: Anima, Maisha Ibnath
Cyhoeddwyd: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
gan: Mim, Ummay Sauda Alam
Cyhoeddwyd: (2021)

Training and development of employees of Shahjalal Islami Bank PLC.
gan: Khan, Abul Basit
Cyhoeddwyd: (2024)

General banking & products Of Islami Bank Bangladesh Limited
gan: Zahin, Md Ragib
Cyhoeddwyd: (2021)

Employee job satisfaction of First Security Islami Bank Ltd.
gan: Kona, Farzana Rahman
Cyhoeddwyd: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
gan: Saad, Kazi Newaz Alam
Cyhoeddwyd: (2019)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
gan: Jahan, Md. Ashraf
Cyhoeddwyd: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
gan: Islam, Md. Shajidul
Cyhoeddwyd: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

Effect of liquidity risk on the profitability of Islamic banks listed in Dhaka Stock Exchange: a comparative study between Shahjalal Islami Bank Limited and other listed banks
gan: Rashid, Bushra Binte
Cyhoeddwyd: (2019)

Operational efficiency of Islami Bank Bangladesh Limited and comparison with other fully shariah based Islami Banks in Bangladesh
gan: Hanif, Sheikh Abu
Cyhoeddwyd: (2021)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
gan: Naim, Rabiul Islam
Cyhoeddwyd: (2021)

Financial performance analysis of Shahjalal Islam Bank limited
gan: Nahar, Nazmun
Cyhoeddwyd: (2021)

Customer satisfaction of UCBL
gan: Maksud, Aquib
Cyhoeddwyd: (2021)

Customer satisfaction with government banks: a study on Agrani Bank Limited
gan: Sultana, Farhana, et al.
Cyhoeddwyd: (2019)

Customer satisfaction level of Standard Bank Limited
gan: Anjum, Sabab Al
Cyhoeddwyd: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Customer satisfaction analysis on general banking of Social Islami Bank Limited (SIBL)
gan: Rahman, Sinthia
Cyhoeddwyd: (2015)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
gan: Rashid, Kamrun Nahar
Cyhoeddwyd: (2019)

Operational efficiency of Social Islami Bank Limited and a study of their Pre-pandemic and pandemic periods performances
gan: Khaleed, Md. Imtiaz
Cyhoeddwyd: (2022)

Investment methods of AL-Arafah Islami Bank Limited
gan: Anjum, Tanvir
Cyhoeddwyd: (2020)

Difference between Islamic & conventional banking sector in Bangladesh with regard to customer satisfaction
gan: Sorower, Rabeya Beanta
Cyhoeddwyd: (2016)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)