An examination on the challenge and issue of the fintech company “bKash” in Bangladesh
This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022.
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| التنسيق: | Internship report |
| اللغة: | English |
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BRAC University
2024
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| الوصول للمادة أونلاين: | http://hdl.handle.net/10361/23563 |
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10361-23563 |
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10361-235632024-06-25T21:05:49Z An examination on the challenge and issue of the fintech company “bKash” in Bangladesh Tammi, Rubaba Tahasin Hoque, Mohammad Enamul Brac Business School, Brac University Bkash Mobile financial service Fintech Financial inclusion Counter terrorist financing Anti-money laundering Mobile commerce--Bangladesh Financial services industry--Bangladesh This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022. Cataloged from the PDF version of the internship report. Includes bibliographical references (pages 28-31). This report pertains to a case study on bKash Limited, a mobile financial services company in Bangladesh. The study was conducted to analyze the company's financial performance, customer service, and anti-money laundering and terrorism activities. Despite being a top performer in the industry, bKash Limited has incurred losses from 2019-2021 due to heavy investment in infrastructure improvement and customer acquisition. The company has also been facing issues of frequent fraud and server downtime, leading to problems for both customers and businesses. Additionally, bKash Limited lacks a money recovery system and is still not fully protected from money laundering. To address these concerns, the report recommends that bKash Limited improves its infrastructure to provide customers with more flexible and uninterrupted services. The company must also monitor customer demand and improve its anti-money laundering and terrorism activities. Overall, bKash Limited must take swift and comprehensive action to address these issues in order to continue providing high-quality mobile banking services to its customers in Bangladesh. Rubaba Tahasin Tammi M. Business Administration 2024-06-25T04:27:44Z 2024-06-25T04:27:44Z ©2022 2022-09 Internship report ID 19264043 http://hdl.handle.net/10361/23563 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 37 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Bkash Mobile financial service Fintech Financial inclusion Counter terrorist financing Anti-money laundering Mobile commerce--Bangladesh Financial services industry--Bangladesh |
| spellingShingle |
Bkash Mobile financial service Fintech Financial inclusion Counter terrorist financing Anti-money laundering Mobile commerce--Bangladesh Financial services industry--Bangladesh Tammi, Rubaba Tahasin An examination on the challenge and issue of the fintech company “bKash” in Bangladesh |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022. |
| author2 |
Hoque, Mohammad Enamul |
| author_facet |
Hoque, Mohammad Enamul Tammi, Rubaba Tahasin |
| format |
Internship report |
| author |
Tammi, Rubaba Tahasin |
| author_sort |
Tammi, Rubaba Tahasin |
| title |
An examination on the challenge and issue of the fintech company “bKash” in Bangladesh |
| title_short |
An examination on the challenge and issue of the fintech company “bKash” in Bangladesh |
| title_full |
An examination on the challenge and issue of the fintech company “bKash” in Bangladesh |
| title_fullStr |
An examination on the challenge and issue of the fintech company “bKash” in Bangladesh |
| title_full_unstemmed |
An examination on the challenge and issue of the fintech company “bKash” in Bangladesh |
| title_sort |
examination on the challenge and issue of the fintech company “bkash” in bangladesh |
| publisher |
BRAC University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23563 |
| work_keys_str_mv |
AT tammirubabatahasin anexaminationonthechallengeandissueofthefintechcompanybkashinbangladesh AT tammirubabatahasin examinationonthechallengeandissueofthefintechcompanybkashinbangladesh |
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1814309524298792960 |