Effects of total quality management practices on supply chain: a case on summit communications Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters in Procurement and Supply Management, 2022.

Detalhes bibliográficos
Autor principal: Irfanuzzaman, Md.
Outros Autores: Islam, Mohammad Sirajul
Formato: Internship report
Idioma:English
Publicado em: Brac University 2024
Assuntos:
Acesso em linha:http://hdl.handle.net/10361/23504
id 10361-23504
record_format dspace
spelling 10361-235042024-06-23T21:03:05Z Effects of total quality management practices on supply chain: a case on summit communications Limited Irfanuzzaman, Md. Islam, Mohammad Sirajul Brac Institute of Governance and Development, Brac University Telecom industry Geo-graphical challenge Fiber Telco Business logistics Quality control Telecommunication This internship report is submitted in partial fulfillment of the requirements for the degree of Masters in Procurement and Supply Management, 2022. The study found that the implementation of Total Quality Management (TQM) practices in Summit Communications Ltd. has significantly improved the supply chain management (SCM) of the company. The adoption of TQM practices has led to better communication and collaboration among different departments, resulting in enhanced efficiency and productivity. The study also revealed that the use of TQM practices has improved the quality of products and services offered by the company, which has resulted in increased customer satisfaction. Despite the positive impact of TQM practices on SCM, there are still some areas where further improvement is needed. One such area is the need for better training and development programs for employees to enhance their skills and knowledge. The study also identified the need for more investment in technology to improve the accuracy and speed of SCM processes. Additionally, the study highlighted the importance of continuous monitoring and evaluation of SCM processes to identify areas for improvement and ensure that TQM practices are being implemented effectively. Overall, the study suggests that Summit Communications Ltd. can achieve even greater success by continuing to focus on the adoption of TQM practices in its SCM processes Md. Irfanuzzaman M. Procurement and Supply Management 2024-06-23T06:58:30Z 2024-06-23T06:58:30Z ©2022 Cataloged from PDF version of Internship report. Includes bibliographical references (page 21). 2022-07 Internship report ID 20282025 http://hdl.handle.net/10361/23504 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 30 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Telecom industry
Geo-graphical challenge
Fiber
Telco
Business logistics
Quality control
Telecommunication
spellingShingle Telecom industry
Geo-graphical challenge
Fiber
Telco
Business logistics
Quality control
Telecommunication
Irfanuzzaman, Md.
Effects of total quality management practices on supply chain: a case on summit communications Limited
description This internship report is submitted in partial fulfillment of the requirements for the degree of Masters in Procurement and Supply Management, 2022.
author2 Islam, Mohammad Sirajul
author_facet Islam, Mohammad Sirajul
Irfanuzzaman, Md.
format Internship report
author Irfanuzzaman, Md.
author_sort Irfanuzzaman, Md.
title Effects of total quality management practices on supply chain: a case on summit communications Limited
title_short Effects of total quality management practices on supply chain: a case on summit communications Limited
title_full Effects of total quality management practices on supply chain: a case on summit communications Limited
title_fullStr Effects of total quality management practices on supply chain: a case on summit communications Limited
title_full_unstemmed Effects of total quality management practices on supply chain: a case on summit communications Limited
title_sort effects of total quality management practices on supply chain: a case on summit communications limited
publisher Brac University
publishDate 2024
url http://hdl.handle.net/10361/23504
work_keys_str_mv AT irfanuzzamanmd effectsoftotalqualitymanagementpracticesonsupplychainacaseonsummitcommunicationslimited
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