The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?

The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiske detaljer
Hovedforfatter:	Al Muhit, Abdullah
Andre forfattere:	Adrita, Ummul Wara
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2024
Fag:	Organizational practices Current state Ride-sharing apps Customer satisfaction Research firm Consultancy Consumer satisfaction > Evaluation
Online adgang:	http://hdl.handle.net/10361/23427

Lignende værker

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Impact of customer satisfaction in the growth of construction consultancy firms
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Udgivet: (2019)

Pathao ride share making Dhaka City people’s life easier
af: Rahman, Bantee
Udgivet: (2022)

Women’s perceptions towards ride-sharing services: The case of Dhaka city
af: Nowshin, Nahela
Udgivet: (2021)

Market acceptance of electronic car in ride sharing industry of Bangladesh
af: Ferdous, Afrin
Udgivet: (2019)

Reducing traffic congestion through ride sharing in Bangladesh: a case study of Dhaka City
af: Mollah, Md Lokman Hossain
Udgivet: (2021)

The significance of strategic human resource management practiced by HR consultancy firms in Bangladesh to ensure proper organizational growth and employee satisfaction
af: Rahman, Riasat Ur
Udgivet: (2019)

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

The brand image analysis in customer satisfaction of MyBL app
af: Redwan, Nusrat
Udgivet: (2024)

A transformer based approach to detect the sentiment of drivers in ride sharing platforms
af: Chakraborty, Sovon
Udgivet: (2024)

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

Factors affecting user experience in integrated app services: a study on VU Mobile
af: Zahan, Taa-Seen
Udgivet: (2024)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Factors influencing customer satisfaction in Grameenphone
af: Deepta, Aqib Wassy
Udgivet: (2019)

Customer satisfaction of Mercantile Bank Limited
af: Rodela, Kasphia Mehajabin
Udgivet: (2021)

Customer satisfaction of Berger Paints Bangladesh Limited
af: Zaman, Md. Sanjid
Udgivet: (2021)

Customer satisfaction to Expressions Limited
af: Mahmud, Md. Riaz
Udgivet: (2020)

Customer satisfaction of Dr. Azmal Hospital Limited
af: Yousuf, M. Ashrafuzzaman
Udgivet: (2021)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
af: Islam, Sanjida
Udgivet: (2016)

Customer satisfaction of Pickaboo.com
af: Faiza, Fahmida
Udgivet: (2017)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
af: Hussen, Md Ismaile
Udgivet: (2023)

Exploratory data analysis and success prediction of Google Play Store apps
af: Mueez, Abdul, et al.
Udgivet: (2019)

Customer satisfaction and general operations of Rupali Bank
af: Tripti, Ayesha Ferdousi
Udgivet: (2017)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
af: Taher, Ruzlan Reshaila
Udgivet: (2024)

Evaluation of customer satisfaction of Bdexplor Ltd
af: Tajin, Tashim
Udgivet: (2018)

Customer satisfaction of Standard Bank Ltd.
af: Zaman, Tazrin
Udgivet: (2017)

Customer satisfaction of Daraz Bangladesh
af: Ahmed, Shihab
Udgivet: (2017)

Employee job satisfaction factors: a case study of Al-Arafah Islami Bank Limited, Shantinagar Branch
af: Angon, Jayed Iqbal
Udgivet: (2024)

Analysis on retail banking and customer satisfaction of One Bank
af: Rahman, MD. Mahbubur
Udgivet: (2017)

Determinants of customer satisfaction with hospitals: a managerial model
af: Andaleeb, Syed Saad
Udgivet: (2016)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
af: khan, Shadman Zuhair
Udgivet: (2024)

Customer satisfaction analysis on HAMKO battery
af: Methun, Md. Monjurul Hassan
Udgivet: (2016)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
af: Nayeem, Fahmid Jahan
Udgivet: (2013)