An assessment of the digital transformation of Mercantile Bank Limited

An assessment of the digital transformation of Mercantile Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Sami, Md. Asif Iqbal
Άλλοι συγγραφείς:	Shuvo, Shihab Kabir
Μορφή:	Internship report
Γλώσσα:	English
Έκδοση:	Brac University 2024
Θέματα:	Digital transformation Customer satisfaction Operational efficiency Cost reduction IT infrastructure Privacy concerns Banks and banking > Technological innovations. Banks and banking > Bangladesh.
Διαθέσιμο Online:	http://hdl.handle.net/10361/23410

Παρόμοια τεκμήρια

Digital transformation in BRAC Bank Limited
ανά: Chowdhury, Ahmed Najin Khan
Έκδοση: (2018)

Customer satisfaction on general banking of Mercantile Bank Limited
ανά: Faizah, Humayra
Έκδοση: (2017)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
ανά: khan, Shadman Zuhair
Έκδοση: (2024)

General banking and digitalization through the lenses of customer
ανά: Tasnuva, Rudainah
Έκδοση: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
ανά: Bushra, Abedin
Έκδοση: (2016)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
ανά: Tasnim, Maherin
Έκδοση: (2024)

General banking operation of Mercantile Bank Limited (MBL)
ανά: Aniva, Sharifa Nasirin
Έκδοση: (2018)

Service efficiency and customer analysis of E-banking at Dhaka Bank
ανά: Abdullah, Zakir
Έκδοση: (2023)

An empirical assessment of Operational Efficiency and E-Banking of National Bank Limited
ανά: Devi, Chitra
Έκδοση: (2022)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
ανά: Kabir, Md. Rezwanul
Έκδοση: (2020)

Identifying customer satisfaction level of BRAC Bank general banking activities
ανά: Mahnaz, Samanta
Έκδοση: (2019)

Operational efficiency of Islami Bank Bangladesh Limited and comparison with other fully shariah based Islami Banks in Bangladesh
ανά: Hanif, Sheikh Abu
Έκδοση: (2021)

Customer satisfaction on services of Sonali bank Limited
ανά: Akib, Ahanak
Έκδοση: (2022)

General banking and customer satisfaction of Bank Asia Limited
ανά: Raihan, Sabbir
Έκδοση: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
ανά: Sumaya, Ayesha
Έκδοση: (2019)

Operational efficiency of Social Islami Bank Limited and a study of their Pre-pandemic and pandemic periods performances
ανά: Khaleed, Md. Imtiaz
Έκδοση: (2022)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
ανά: Osman, Jaki
Έκδοση: (2016)

Assessing the HR and online banking system in Islami Bank
ανά: Rahman, MD. Hafizur
Έκδοση: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
ανά: Rashid, Kamrun Nahar
Έκδοση: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
ανά: Nova, Sanjana Azad
Έκδοση: (2023)

General banking activities Of Southeast Bank Limited
ανά: Tabassum, Fabiya
Έκδοση: (2022)

Customer service and satisfaction analysis at Prime Bank Ltd.
ανά: Jihan, Jaky All Naiem
Έκδοση: (2024)

Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment
ανά: Aleen, Lamiza
Έκδοση: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
ανά: Alam, Farzana
Έκδοση: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
ανά: Saad, Kazi Newaz Alam
Έκδοση: (2019)

Banking evolution: navigating the realm of traditional and digital banking of Al Arafah Islami Bank PLC
ανά: Kabir, Humaiya
Έκδοση: (2024)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
ανά: Anima, Maisha Ibnath
Έκδοση: (2020)

Customer satisfaction on customer services of UCB Bank
ανά: Afroz, Ridita
Έκδοση: (2023)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
ανά: Afroz, Nadia
Έκδοση: (2018)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
ανά: Jahan, Md. Ashraf
Έκδοση: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
ανά: Fariha, Lamia Jannat
Έκδοση: (2023)

E-banking services and customer behavior analysis of Agrani Bank Limited
ανά: Biswas, Soumithra
Έκδοση: (2023)

Analysis on retail banking and customer satisfaction of One Bank
ανά: Rahman, MD. Mahbubur
Έκδοση: (2017)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
ανά: Chowdhury, Mysha
Έκδοση: (2017)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
ανά: Bepari, Md. Alamin
Έκδοση: (2020)

Customer satisfaction level of Standard Bank Limited
ανά: Anjum, Sabab Al
Έκδοση: (2018)

The adoption and perception of islamic banking in Bangladesh
ανά: Rahman, Ashikur
Έκδοση: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
ανά: Islam, Md. Aminul
Έκδοση: (2019)

Customer satisfaction and general operations of Rupali Bank
ανά: Tripti, Ayesha Ferdousi
Έκδοση: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
ανά: Islam, Md. Shajidul
Έκδοση: (2024)