An assessment of the digital transformation of Mercantile Bank Limited

An assessment of the digital transformation of Mercantile Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Sami, Md. Asif Iqbal
مؤلفون آخرون:	Shuvo, Shihab Kabir
التنسيق:	Internship report
اللغة:	English
منشور في:	Brac University 2024
الموضوعات:	Digital transformation Customer satisfaction Operational efficiency Cost reduction IT infrastructure Privacy concerns Banks and banking > Technological innovations. Banks and banking > Bangladesh.
الوصول للمادة أونلاين:	http://hdl.handle.net/10361/23410

مواد مشابهة

Digital transformation in BRAC Bank Limited
بواسطة: Chowdhury, Ahmed Najin Khan
منشور في: (2018)

Customer satisfaction on general banking of Mercantile Bank Limited
بواسطة: Faizah, Humayra
منشور في: (2017)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
بواسطة: khan, Shadman Zuhair
منشور في: (2024)

General banking and digitalization through the lenses of customer
بواسطة: Tasnuva, Rudainah
منشور في: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
بواسطة: Bushra, Abedin
منشور في: (2016)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
بواسطة: Tasnim, Maherin
منشور في: (2024)

General banking operation of Mercantile Bank Limited (MBL)
بواسطة: Aniva, Sharifa Nasirin
منشور في: (2018)

Service efficiency and customer analysis of E-banking at Dhaka Bank
بواسطة: Abdullah, Zakir
منشور في: (2023)

An empirical assessment of Operational Efficiency and E-Banking of National Bank Limited
بواسطة: Devi, Chitra
منشور في: (2022)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
بواسطة: Kabir, Md. Rezwanul
منشور في: (2020)

Identifying customer satisfaction level of BRAC Bank general banking activities
بواسطة: Mahnaz, Samanta
منشور في: (2019)

Operational efficiency of Islami Bank Bangladesh Limited and comparison with other fully shariah based Islami Banks in Bangladesh
بواسطة: Hanif, Sheikh Abu
منشور في: (2021)

Customer satisfaction on services of Sonali bank Limited
بواسطة: Akib, Ahanak
منشور في: (2022)

General banking and customer satisfaction of Bank Asia Limited
بواسطة: Raihan, Sabbir
منشور في: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
بواسطة: Sumaya, Ayesha
منشور في: (2019)

Operational efficiency of Social Islami Bank Limited and a study of their Pre-pandemic and pandemic periods performances
بواسطة: Khaleed, Md. Imtiaz
منشور في: (2022)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
بواسطة: Osman, Jaki
منشور في: (2016)

Assessing the HR and online banking system in Islami Bank
بواسطة: Rahman, MD. Hafizur
منشور في: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
بواسطة: Rashid, Kamrun Nahar
منشور في: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
بواسطة: Nova, Sanjana Azad
منشور في: (2023)

General banking activities Of Southeast Bank Limited
بواسطة: Tabassum, Fabiya
منشور في: (2022)

Customer service and satisfaction analysis at Prime Bank Ltd.
بواسطة: Jihan, Jaky All Naiem
منشور في: (2024)

Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment
بواسطة: Aleen, Lamiza
منشور في: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
بواسطة: Alam, Farzana
منشور في: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
بواسطة: Saad, Kazi Newaz Alam
منشور في: (2019)

Banking evolution: navigating the realm of traditional and digital banking of Al Arafah Islami Bank PLC
بواسطة: Kabir, Humaiya
منشور في: (2024)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
بواسطة: Anima, Maisha Ibnath
منشور في: (2020)

Customer satisfaction on customer services of UCB Bank
بواسطة: Afroz, Ridita
منشور في: (2023)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
بواسطة: Afroz, Nadia
منشور في: (2018)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
بواسطة: Jahan, Md. Ashraf
منشور في: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
بواسطة: Fariha, Lamia Jannat
منشور في: (2023)

E-banking services and customer behavior analysis of Agrani Bank Limited
بواسطة: Biswas, Soumithra
منشور في: (2023)

Analysis on retail banking and customer satisfaction of One Bank
بواسطة: Rahman, MD. Mahbubur
منشور في: (2017)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
بواسطة: Chowdhury, Mysha
منشور في: (2017)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
بواسطة: Bepari, Md. Alamin
منشور في: (2020)

Customer satisfaction level of Standard Bank Limited
بواسطة: Anjum, Sabab Al
منشور في: (2018)

The adoption and perception of islamic banking in Bangladesh
بواسطة: Rahman, Ashikur
منشور في: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
بواسطة: Islam, Md. Aminul
منشور في: (2019)

Customer satisfaction and general operations of Rupali Bank
بواسطة: Tripti, Ayesha Ferdousi
منشور في: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
بواسطة: Islam, Md. Shajidul
منشور في: (2024)